Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.75 - $15.75
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

employee discount
Employee assistance program (EAP)
sick pay
Paid Time Off
Paid maternity and parental leave
Company paid holidays
Transit Benefits
401(k) with Company Match
Comprehensive health benefits
healthcare and dependent care spending accounts
Disability Benefits
Life insurance
Tuition Reimbursement

Job Description

Barnes & Noble is a leading bookseller and community gathering place renowned for its expansive selection of books, magazines, gifts, and cafe offerings. As a destination not only for book lovers but also for cafe enthusiasts, each Barnes & Noble bookstore provides a welcoming environment where people can immerse themselves in literature while enjoying freshly prepared beverages and delicious cafe items. With a commitment to fostering a vibrant community around reading and learning, Barnes & Noble focuses on delivering an exceptional customer experience through knowledgeable staff and a warm atmosphere.

Joining Barnes & Noble as a Barista offers an exciting opportunity to be at the heart of the cafe team, serving as an essential link between customers and the unique Barnes & Noble cafe experience. This role involves more than just preparing coffee; it is about creating welcoming connections with customers, answering their questions cheerfully, and consistently enhancing their experience by recommending the perfect beverage or snack. You will take pride in maintaining a clean, attractive, and efficiently run cafe environment, ensuring that every customer interaction is professional, quick, and friendly. Your responsibilities will encompass managing cafe presentation, operating registers adeptly, unpacking and stocking deliveries, and helping maintain the dining and bake case areas.

The ideal Barista at Barnes & Noble demonstrates a range of positive behaviors including punctual attendance, flexibility in scheduling, a positive and energetic approach to work, and a spirit of teamwork and kindness toward colleagues. You will be trained extensively to master operational competencies such as using technology like registers and tablets, executing precise drink preparation using recipes and tools, supporting efficient inventory management, maintaining strict hygiene and safety standards, and following loss prevention procedures. As the role involves physical activity, including prolonged standing, bending, lifting, and a significant amount of walking, stamina and a willingness to support multiple locations as needed will be important.

As you grow within the role, Barnes & Noble encourages the development of deeper knowledge about cafe products, merchandising techniques, and customer engagement strategies. You will be expected to contribute meaningfully to sales initiatives, showcase new products and promotions, provide informed customization recommendations, and uphold the highest standards of hygiene and safety. This role is a stepping stone toward advancement to Senior Barista, offering opportunities for further career development and leadership responsibilities. With a supportive team environment and continuous learning opportunities, being a Barista at Barnes & Noble is both a rewarding and dynamic career choice.

Employment at Barnes & Noble includes a variety of benefits tailored to hours worked, ranging from employee discounts and sick pay to comprehensive health coverage, paid time off, company holidays, retirement plans, and tuition reimbursement. These benefits underline Barnes & Noble's commitment to the wellbeing and growth of its employees while fostering a workplace that values service, knowledge, and community engagement.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or cafe environment preferred
  • Physical ability to stand for long periods and perform repetitive tasks
  • Reliable and punctual attendance
  • Flexibility to work varied shifts including evenings, weekends, and holidays
  • Willingness to learn and develop skills
  • Compliance with company policies and procedures

Job Qualifications

  • Good communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math and register operation skills
  • Aptitude for learning new technology and procedures
  • Strong customer service orientation
  • Ability to work flexible hours including weekends and holidays
  • Team player with a positive attitude

Job Duties

  • Welcome customers cheerfully and provide helpful assistance
  • Prepare food and beverages accurately using recipes and available tools
  • Operate registers efficiently to ensure quick and professional service
  • Maintain cafe presentation and cleanliness, including baking and dining areas
  • Unpack and stock deliveries promptly and accurately
  • Follow hygiene, safety, and loss prevention procedures
  • Support bookfloor team and store needs as necessary

Job Criteria

Experience

Entry Level (1-2 years)


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