
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.25 - $16.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
employee discount
EAP
sick pay
Paid Time Off
Company paid holidays
401(k) with Company Match
Comprehensive health benefits
Job Description
Barnes & Noble is a renowned bookstore chain that serves as a vibrant gathering place for readers and the wider community alike. Known not only for its extensive collection of books but also for its inviting cafe spaces, Barnes & Noble creates an atmosphere where customers can enjoy a good read paired with quality beverages and tasty treats. The company is dedicated to delivering exceptional customer service and creating memorable experiences for everyone who walks through its doors. With a commitment to fostering a welcoming environment, Barnes & Noble values teamwork, reliability, and a passion for books and cafe culture. The bookstores operate throughout the day and into the evening, including weekends and most holidays, providing flexible opportunities for employment in a bustling retail setting.
The role of a Barista at Barnes & Noble is central to the cafe team and plays an essential part in enhancing the customer experience. As a Barista, you will be the friendly face that welcomes customers, offers knowledgeable assistance, and skillfully prepares beverages and food items. This position requires a cheerful and helpful demeanor, a commitment to operational excellence, and the ability to multitask in a busy retail environment. You will be trained to use various technologies, run registers efficiently, and maintain the cleanliness and attractive presentation of the cafe. Responsibilities include unpacking deliveries, stocking merchandise accurately, and supporting other store teams as needed. Barnes & Noble emphasizes a set of positive behaviors such as punctuality, flexibility, teamwork, customer focus, and eagerness to learn new skills, all of which contribute to a productive and enjoyable workplace.
The Barista role is more than just coffee preparation; it encompasses developing merchandising skills and a deep understanding of the cafe’s product offerings—from beverages to bakery and savory items. Baristas are expected to uphold high standards in hygiene, safety, and customer service while supporting promotions and new product launches. Physical stamina is important because the job entails prolonged standing, repetitive bending, lifting, and considerable walking. Career growth opportunities exist, with a clear path to senior roles within the cafe team as skills and expertise develop.
Working at Barnes & Noble also means benefiting from a range of employee perks, which scale with your hours worked. Part-time employees receive discounts and some paid leave, while those working more hours gain access to comprehensive health benefits, 401(k) plans with company match, disability coverage, and tuition reimbursement. The company prioritizes employee wellbeing and professional growth, making it an ideal place for those who enjoy a customer-focused, dynamic work environment and love being part of a community-centered bookstore and cafe.
The role of a Barista at Barnes & Noble is central to the cafe team and plays an essential part in enhancing the customer experience. As a Barista, you will be the friendly face that welcomes customers, offers knowledgeable assistance, and skillfully prepares beverages and food items. This position requires a cheerful and helpful demeanor, a commitment to operational excellence, and the ability to multitask in a busy retail environment. You will be trained to use various technologies, run registers efficiently, and maintain the cleanliness and attractive presentation of the cafe. Responsibilities include unpacking deliveries, stocking merchandise accurately, and supporting other store teams as needed. Barnes & Noble emphasizes a set of positive behaviors such as punctuality, flexibility, teamwork, customer focus, and eagerness to learn new skills, all of which contribute to a productive and enjoyable workplace.
The Barista role is more than just coffee preparation; it encompasses developing merchandising skills and a deep understanding of the cafe’s product offerings—from beverages to bakery and savory items. Baristas are expected to uphold high standards in hygiene, safety, and customer service while supporting promotions and new product launches. Physical stamina is important because the job entails prolonged standing, repetitive bending, lifting, and considerable walking. Career growth opportunities exist, with a clear path to senior roles within the cafe team as skills and expertise develop.
Working at Barnes & Noble also means benefiting from a range of employee perks, which scale with your hours worked. Part-time employees receive discounts and some paid leave, while those working more hours gain access to comprehensive health benefits, 401(k) plans with company match, disability coverage, and tuition reimbursement. The company prioritizes employee wellbeing and professional growth, making it an ideal place for those who enjoy a customer-focused, dynamic work environment and love being part of a community-centered bookstore and cafe.
Job Requirements
- Maintain reliable and punctual attendance
- Be flexible to fill scheduling gaps including early mornings, evenings, weekends and holidays
- Demonstrate positivity and willingness to perform tasks energetically
- Be supportive and considerate of colleagues
- Show cheerful and helpful attitude toward customers
- Willingness to learn new skills and acquire knowledge
- Enjoy being a Barista
- Ability to stand for prolonged periods, bend, lift and walk a lot
- Comply with company policies and procedures
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in customer service or cafe environment is an asset
- Ability to learn and operate varied technology including registers and tablets
- Strong interpersonal and communication skills
- Ability to work as part of a team
- Aptitude for merchandising and maintaining presentation
- Knowledge of food safety and hygiene practices
Job Duties
- Welcome customers in a cheerful and helpful manner
- Prepare beverages and cafe items accurately
- Operate registers efficiently and quickly
- Unpack and stock deliveries promptly
- Maintain cleanliness and attractive presentation of cafe and bake case
- Support bookfloor team as needed
- Follow loss prevention and de-escalation procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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