
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Day Shifts
Weekend Shifts
Benefits
employee discount
EAP
sick pay
Paid Time Off
Company paid holidays
401(k) with Company Match
Comprehensive health benefits
Job Description
Barnes & Noble is a renowned and beloved bookstore chain serving as a vibrant gathering place for readers and the local community. Founded with the mission to inspire and nurture the love of reading, Barnes & Noble offers an expansive selection of books, magazines, gifts, and educational products. Each store serves not only as a retail space but also as a cultural hub where customers can discover new genres, attend author events, and engage with fellow book enthusiasts. In addition to its extensive book selection, Barnes & Noble features welcoming Cafés that provide a delightful range of beverages and food items to complement the reading experience. These Cafés symbolize the heart of the store, creating an inviting atmosphere where customers can relax, socialize, or focus on their favorite reads.
The Barista role at Barnes & Noble Cafés is a pivotal position that blends customer service excellence with operational proficiency in a busy and dynamic environment. As a Barista, you become a vital member of the team responsible for welcoming customers warmly and helping them connect with the right beverages and café items. This role goes beyond simply making coffee; it involves creating positive experiences that encourage patrons to return, crafting beverages and food items with precision, and maintaining an attractive café environment. Baristas at Barnes & Noble are specially trained to handle a variety of technologies such as registers, tablets, and computing programs, enabling them to serve customers quickly and efficiently.
Maintaining cleanliness, stocking deliveries, managing visual merchandising, and supporting bookfloor team members also form essential parts of the role. Physical tasks require stamina, including prolonged standing, bending, lifting, and a significant amount of walking, emphasizing active engagement throughout shifts. The successful Barista will exhibit important behaviors such as punctuality, flexibility, positivity, teamwork, kindness, and a genuine enjoyment of their role. They are expected to continuously develop their skills, understand and promote café products and promotions, and adhere to all safety, hygiene, and loss prevention procedures.
As experience grows, this role offers a clear path for career advancement to Senior Barista, presenting opportunities to take on new challenges and grow professionally within Barnes & Noble. Working schedules range from part-time to full-time, with benefits varying accordingly, including employee discounts, paid time off, health insurance, and retirement savings plans. With comprehensive training and support, Barnes & Noble Baristas are empowered to deliver exceptional service, contribute meaningfully to the store's atmosphere, and uphold the strong reputation of Barnes & Noble as a community hub and premier destination for book lovers and café enthusiasts alike.
The Barista role at Barnes & Noble Cafés is a pivotal position that blends customer service excellence with operational proficiency in a busy and dynamic environment. As a Barista, you become a vital member of the team responsible for welcoming customers warmly and helping them connect with the right beverages and café items. This role goes beyond simply making coffee; it involves creating positive experiences that encourage patrons to return, crafting beverages and food items with precision, and maintaining an attractive café environment. Baristas at Barnes & Noble are specially trained to handle a variety of technologies such as registers, tablets, and computing programs, enabling them to serve customers quickly and efficiently.
Maintaining cleanliness, stocking deliveries, managing visual merchandising, and supporting bookfloor team members also form essential parts of the role. Physical tasks require stamina, including prolonged standing, bending, lifting, and a significant amount of walking, emphasizing active engagement throughout shifts. The successful Barista will exhibit important behaviors such as punctuality, flexibility, positivity, teamwork, kindness, and a genuine enjoyment of their role. They are expected to continuously develop their skills, understand and promote café products and promotions, and adhere to all safety, hygiene, and loss prevention procedures.
As experience grows, this role offers a clear path for career advancement to Senior Barista, presenting opportunities to take on new challenges and grow professionally within Barnes & Noble. Working schedules range from part-time to full-time, with benefits varying accordingly, including employee discounts, paid time off, health insurance, and retirement savings plans. With comprehensive training and support, Barnes & Noble Baristas are empowered to deliver exceptional service, contribute meaningfully to the store's atmosphere, and uphold the strong reputation of Barnes & Noble as a community hub and premier destination for book lovers and café enthusiasts alike.
Job Requirements
- High school diploma or equivalent
- Reliable and punctual attendance
- Ability to stand for prolonged periods and perform physical tasks
- Good communication skills
- Flexibility to fill scheduling gaps
- Commitment to company policies and procedures
- Legal authorization to work
Job Qualifications
- Customer service experience preferred
- Ability to use technology including registers and tablets
- Strong merchandising and visual presentation skills
- Ability to work in a fast-paced environment
- Flexibility to work varied shifts including weekends and holidays
- Willingness to learn new skills and adapt
- Positive and team-oriented attitude
Job Duties
- Welcome customers cheerfully and assist with beverage and café item selection
- Maintain attractive café presentation and cleanliness
- Unpack and stock deliveries accurately and efficiently
- Operate registers quickly and friendly
- Prepare food and beverages with accuracy using recipes and product guides
- Perform daily and weekly cleaning tasks diligently
- Support bookfloor team when needed
- Follow loss prevention and safety procedures consistently
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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