Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.00 - $16.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

employee discount
Employee assistance program (EAP)
sick pay
Paid Time Off
Company paid holidays
401(k) with Company Match
Health Insurance
Dental Insurance
Vision Insurance
Healthcare spending account
Dependent care spending account
Disability Benefits
Life insurance
Transit Benefits
Tuition Reimbursement

Job Description

Barnes & Noble is a renowned bookstore chain that not only offers a vast collection of books but also provides a welcoming community space for readers and book enthusiasts. Known for its commitment to nurturing a love of reading and fostering a vibrant community atmosphere, each Barnes & Noble location features inviting cafes where customers can enjoy a variety of beverages and treats while exploring their literary interests. The company embraces a customer-focused approach and actively supports a culture of teamwork, reliability, and positivity within its stores.

The Barista role at Barnes & Noble is integral to the cafe experience and serves as a vital part of the overall store team. Baristas greet customers warmly, assist them in selecting the perfect beverages and cafe items, and maintain the overall presentation and efficiency of the cafe space. This position requires a personable individual who can operate the register quickly and courteously, restock items accurately, and uphold cleanliness and merchandising standards throughout the shift. The team-oriented environment encourages flexibility with shift schedules and the willingness to support colleagues and other store areas as needed.

Working as a Barista at Barnes & Noble comes with a clear pathway for professional growth. Employees are trained in using various technologies including registers, computers, and tablets, and develop strong skills in merchandising, food and beverage preparation, and safe, hygienic cafe operations. The role is physically active, involving prolonged standing, repetitive movements, lifting, and walking. Baristas play a crucial role in loss prevention and customer service, sometimes assisting with de-escalation techniques and supporting a safe store environment.

As baristas gain experience, their product knowledge expands to include the full range of beverages, bakery goods, savory items, and retail offerings that Barnes & Noble cafes provide. With this growing expertise, they contribute to store sales objectives, such as promoting limited-time offers and customizing food and drinks for customers. Their mastery of cafe operations and safety guidelines ensures consistent delivery of excellent service while maintaining a clean and inviting space.

The company places a strong emphasis on workplace behaviors, expecting Baristas to be punctual, flexible, reliable, positive, supportive, cheerful, and eager to learn. A love for the role itself is essential, with progression opportunities toward becoming a Senior Barista offering additional challenges and career growth.

Benefits vary according to hours worked, ranging from employee discounts and paid time off to comprehensive health coverage, tuition reimbursement, and 401(k) plans with company match. All team members are required to follow company policies and strive to contribute positively to the Barnes & Noble mission of creating enriching customer experiences in both bookselling and cafe environments.

Job Requirements

  • Maintain reliable and punctual attendance for scheduled shifts
  • be flexible and responsive to store scheduling needs including weekends and holidays
  • demonstrate positive and energetic approach to work
  • support and cooperate effectively with colleagues
  • be cheerful and customer-focused
  • show aptitude for learning new skills
  • physically able to perform prolonged standing, bending, lifting, and walking
  • comply with company policies and procedures

Job Qualifications

  • High school diploma or equivalent
  • prior experience in customer service or food and beverage preparation preferred
  • ability to use technology including registers and tablets
  • strong merchandising and presentation skills
  • good communication and interpersonal skills
  • capable of working in a fast-paced environment
  • willingness to learn and take on new tasks

Job Duties

  • Welcome customers in a cheerful and helpful way
  • answer customer questions and assist with beverage and cafe item selection
  • maintain attractive cafe presentation and cleanliness
  • operate registers quickly and professionally
  • unpack and stock deliveries accurately
  • tidy the bakes case and dining area
  • support the bookfloor team and store operations as needed

Job Criteria

Experience

Entry Level (1-2 years)


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