Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation Time
sick leave
Retirement Plan
Pet insurance
Job Description
The Westin Dallas Stonebriar Golf Resort & Spa is a premier resort located in the picturesque Stonebriar neighborhood of Frisco, Texas. This luxurious retreat offers a perfect blend of relaxation and upscale amenities just outside the bustling city. With 302 elegant guest rooms, three distinct dining outlets, a lavish spa, access to the championship Fazio golf course, an on-site Topgolf Swing Suite, and 30,000 square feet of indoor and outdoor event spaces, the resort is ideal for both leisure and business visitors. Recognized for its dedication to guest well-being, The Westin Dallas Stonebriar Golf Resort & Spa strives to create... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to operate cash register and Point of Sale system
- Strong communication and interpersonal skills
- Ability to stand for extended periods
- Availability to work flexible hours including weekends and holidays
- Willingness to comply with attendance policies
Job Qualifications
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing
- Ability to operate a keyboard and Point of Sale procedures
- Ability to effectively deal with and resolve conflict situations, such as inaccurate check total
- Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
Job Duties
- Greet customers immediately with a friendly and sincere welcome
- Use a positive and clear speaking voice, listen to, and understand requests
- Prepare customers' orders as requested accurately and efficiently
- Ring guest check correctly and close the check to the proper method of payment
- Ensure guest satisfaction and tactfully negotiate resolution in the event of dissatisfaction
- Maintain the highest level of standards for all product preparation
- Clean or sanitize work areas, utensils, equipment, service stations or seating areas
- Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management
- Balance house bank at the end of the shift and retrieve and return bank from vault to workstation and back to ensure accountability
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Location
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