Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $25.32
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Pension Plan
Paid sick time
Paid Time Off
free meals on duty
Uniform provided with laundry service
hotel benefits
complimentary hotel stays
Restaurant Discounts
Job Description
Hotel Bel-Air is a prestigious luxury hotel located in Los Angeles, renowned for its exceptional service, exquisite ambiance, and rich history. As part of the iconic Dorchester Collection, Hotel Bel-Air provides an exclusive retreat that caters to discerning guests seeking elegance, privacy, and unparalleled hospitality. Known as a landmark of sophistication, the hotel offers stunning surroundings, world-class amenities, and an inspiring atmosphere that celebrates the art of exceptional guest experiences. With a commitment to excellence and a legacy of legendary hospitality, Hotel Bel-Air stands as a premier destination for travelers and locals alike.
The Food & Beverage division, particularly the restaurant sector, is a vital aspect of the hotel’s guest experience, delivering gourmet offerings and impeccable service. Within this dynamic team, the role of Barista, Patisserie is essential in maintaining the highest standards of culinary craftsmanship and guest satisfaction. This permanent full-time position offers a unique opportunity for hospitality professionals passionate about coffee and pastry arts to thrive and grow within a supportive and award-winning environment.
As a Barista, Patisserie at Hotel Bel-Air, you will be at the heart of the guest experience, serving expertly prepared hot beverages and delicious pastries with care and precision. You will engage directly with guests, ensuring each interaction is pleasant and memorable while embodying the hotel's commitment to excellence and luxury. The role encompasses a comprehensive range of responsibilities, including operating and maintaining coffee machines, packaging and displaying pastries attractively, and upholding cleanliness and organization standards in the Patisserie area. Your dedication to quality and service will contribute directly to the legacy of one of Los Angeles' most esteemed hotels.
The position offers a competitive compensation rate of $25.32 per hour and a generous benefits package that includes medical, dental, and vision coverage, a pension or 401k plan, paid sick time, paid time off, complimentary meals during shifts, and a uniform with complimentary laundry service. Additionally, employees enjoy unique hotel benefits such as complimentary stays with breakfast at all Dorchester Collection hotels once a year and a 50% discount at restaurants within all the Dorchester Collection properties. Hotel Bel-Air fosters a culture of continuous learning and development, supported by their award-winning learning academy, aimed at cultivating the highest standards of craft and leadership among their staff.
Ideal candidates will possess excellent communication skills in English and preferably other languages such as Spanish, French, Japanese, or German. The ability to work calmly under pressure, prioritize duties, and maintain confidentiality is crucial. Flexibility to work various shifts, including weekends and holidays, and a willingness to cross-train in other departments to enhance overall guest service knowledge, is also expected. Hospitality or spa experience is preferred, though not required, as the hotel provides comprehensive training. This role demands physical stamina, including the ability to stand for long periods, lift up to 50 pounds, and maintain attention to detail throughout the shift.
Hotel Bel-Air invites passionate individuals ready to bring their unique personality and strong customer service ethic to join their legendary team, contributing to a tradition of excellence and delivering unforgettable experiences for guests from around the world.
The Food & Beverage division, particularly the restaurant sector, is a vital aspect of the hotel’s guest experience, delivering gourmet offerings and impeccable service. Within this dynamic team, the role of Barista, Patisserie is essential in maintaining the highest standards of culinary craftsmanship and guest satisfaction. This permanent full-time position offers a unique opportunity for hospitality professionals passionate about coffee and pastry arts to thrive and grow within a supportive and award-winning environment.
As a Barista, Patisserie at Hotel Bel-Air, you will be at the heart of the guest experience, serving expertly prepared hot beverages and delicious pastries with care and precision. You will engage directly with guests, ensuring each interaction is pleasant and memorable while embodying the hotel's commitment to excellence and luxury. The role encompasses a comprehensive range of responsibilities, including operating and maintaining coffee machines, packaging and displaying pastries attractively, and upholding cleanliness and organization standards in the Patisserie area. Your dedication to quality and service will contribute directly to the legacy of one of Los Angeles' most esteemed hotels.
The position offers a competitive compensation rate of $25.32 per hour and a generous benefits package that includes medical, dental, and vision coverage, a pension or 401k plan, paid sick time, paid time off, complimentary meals during shifts, and a uniform with complimentary laundry service. Additionally, employees enjoy unique hotel benefits such as complimentary stays with breakfast at all Dorchester Collection hotels once a year and a 50% discount at restaurants within all the Dorchester Collection properties. Hotel Bel-Air fosters a culture of continuous learning and development, supported by their award-winning learning academy, aimed at cultivating the highest standards of craft and leadership among their staff.
Ideal candidates will possess excellent communication skills in English and preferably other languages such as Spanish, French, Japanese, or German. The ability to work calmly under pressure, prioritize duties, and maintain confidentiality is crucial. Flexibility to work various shifts, including weekends and holidays, and a willingness to cross-train in other departments to enhance overall guest service knowledge, is also expected. Hospitality or spa experience is preferred, though not required, as the hotel provides comprehensive training. This role demands physical stamina, including the ability to stand for long periods, lift up to 50 pounds, and maintain attention to detail throughout the shift.
Hotel Bel-Air invites passionate individuals ready to bring their unique personality and strong customer service ethic to join their legendary team, contributing to a tradition of excellence and delivering unforgettable experiences for guests from around the world.
Job Requirements
- High school diploma or equivalent
- Previous experience in food and beverage or hospitality preferred
- Ability to communicate effectively in English
- Ability to work flexible hours including weekends and holidays
- Physical ability to stand for long periods and lift up to 50 pounds
- Strong customer service skills
- Attention to detail
- Ability to maintain confidentiality
- Willingness to cross train in various departments
Job Qualifications
- High school diploma or equivalent
- Excellent communication skills in English
- Knowledge of additional languages such as Spanish, French, Japanese or German is a plus
- Experience with coffee machines and hot drink preparation preferred
- Strong customer service ethic
- Ability to work under pressure and maintain attention to detail
- Willingness to learn and cross-train in other departments
- Previous hotel or spa experience is preferred but not required
- Ability to maintain confidentiality
- Ability to work flexible shifts including weekends and holidays
Job Duties
- Ability to clearly and pleasurably communicate in English and/or other foreign language with guests, visitors, management and co-workers to their understanding, both in person, on the telephone, and via email
- Responsible for all aspects of hot drinks service, experience of using and maintaining a coffee machine, and packaging/serving pastries
- Keeps work area clean and organized so that co-workers and management can locate resources and products as needed
- Maintains the highest level of standards for all product preparation
- Promote positive relations with all individuals who enter The Patisserie and by telephone
- Ability to focus on the guest needs remaining calm and courteous, think clearly, quickly and make concise decisions
- Ensure that The Patisserie area is clean, tidy and re stocked when necessary, including maintaining equipment and thorough cleaning at the end of each day
- Prioritize, organize and follow up
- Work well under pressure and assist guests and employees as needed
- Maintain confidentiality of all guests and hotel information
- Ensure security of The Patisserie and all product
- Work cohesively with other departments and co-workers as part of a team
- Process, box and package orders
- Suggestively sell and display items attractively
- Assist in inventory as needed with the Accounting Department
- Ability to work without direct supervision
- Ability to work any day/shift including weekends and holidays
- Willing and able to cross train in various departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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