Job Overview

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Compensation

Hourly
Range $12.56 - $18.00
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Benefits

competitive pay
flexible schedule
Training and Development
Employee Discounts
friendly work environment
Paid Time Off
Health Insurance

Job Description

Follett Starbucks Cafe is a renowned coffee shop nestled within a bookstore environment, providing customers with not only top-quality beverages and food items but also a unique and welcoming atmosphere. Known for its commitment to quality, customer service, and community engagement, Follett Starbucks Cafe is part of a larger network dedicated to delivering exceptional experiences that blend the love of books with the comfort of a great cup of coffee. The cafe emphasizes speed, accuracy, and customer satisfaction, making it an ideal destination for coffee enthusiasts and casual customers alike.

The Barista at Follett Starbucks Cafe plays a crucial role in maintaining the high standards that define the establishment. This position requires an individual who is not only skilled at preparing beverages with precision but also adept at building meaningful relationships with customers. Being the first point of contact, the Barista is expected to greet customers warmly, fulfill their orders efficiently, and ensure a clean and inviting environment. Follett Starbucks Cafe values integrity, honesty, and a dedication to its mission, expecting its Baristas to embody these principles daily.

This role requires the Barista to work effectively both independently and as part of a dynamic team, demonstrating the ability to manage multiple tasks simultaneously while maintaining attention to detail. The Barista must adhere strictly to all health, safety, and sanitation standards, ensuring that every product served meets the company’s quality benchmarks. Additionally, the Barista is responsible for responding promptly to customer requests and concerns, contributing to a positive and memorable customer experience.

For applicants in the State of Colorado, the position offers a competitive hourly wage ranging from $12.56 to $18 per hour, reflecting the company's commitment to fairly compensating its partners for their skills and dedication. The role also requires physical stamina, including the ability to stand for extended periods and handle tasks that involve lifting and carrying merchandise and supplies.

Overall, the Barista role at Follett Starbucks Cafe is ideal for individuals who thrive in a fast-paced, customer service-oriented environment and who are passionate about coffee and community. It is a rewarding position that offers the opportunity to develop valuable skills in customer engagement, teamwork, and beverage preparation, while contributing to a vibrant and positive café culture.

Job Requirements

  • High school degree or equivalent
  • 1+ years previous Barista or food service experience required
  • Ability to stand for up to two or more hours at any given time
  • Ability to safely operate coffee equipment as necessary
  • Previous experience in a coffee shop or cafe environment preferred
  • Detail-orientation in performing accurate transactions
  • Self-motivated and multi-tasks with minimal supervision
  • Proactively meets both internal and external customer needs
  • Effective work methods and consistently meets commitments
  • Effective communication skills
  • Computer literacy desired
  • Willingness to work a flexible schedule including evening and weekend hours
  • Ability to sit, stand, walk, climb, kneel and bend

Job Qualifications

  • High school degree or equivalent
  • 1+ years previous Barista or food service experience
  • Effective communication skills that are clear, concise, and positive
  • Computer literacy desired
  • Self-motivated with ability to multi-task with minimal supervision
  • Detail-oriented in performing accurate transactions

Job Duties

  • Prepares quality beverages and food products consistently by adhering to recipe and presentation standards
  • Follows health, safety, and sanitation guidelines for all products
  • Acts with integrity, honesty, and knowledge that promote the culture, values, and mission
  • Maintains a calm demeanor during high volume periods
  • Anticipates customer and store needs by evaluating the environment
  • Communicates information to the manager to ensure quality customer environment
  • Maintains regular and punctual attendance
  • Follows operational policies and procedures including safety and security
  • Delivers legendary customer service by building relationships and connecting with customers
  • Discovers and responds to customer needs promptly
  • Stocks products and maintains shelves
  • Organizes and arranges books and merchandise
  • Lifts and carries boxes, books, and other merchandise

Job Location

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