
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.25 - $15.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401k plan
Career development opportunities
Employee assistance program
Job Description
SpartanNash, a distinguished member of the C&S Wholesale Grocers family of companies, stands as a leading food solutions provider in the United States. As a comprehensive distributor, wholesaler, and retailer, SpartanNash boasts a vast global supply chain that ensures the delivery of grocery and household goods to customers across all 50 states. The company has a broad and diversified portfolio, which includes fresh produce and the well-known Our Family brand products. SpartanNash serves a wide range of customers such as national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, as well as operating its own brick-and-mortar grocery stores, pharmacies, and fuel centers. This vast network underscores SpartanNash’s commitment to providing quality food solutions that enhance everyday lives.
The company prides itself on having a team of braggingly happy employees, ranging from bakery managers to order selectors, IT developers to finance executives, and human resources professionals to export specialists. This diverse group works collaboratively to create exceptional customer experiences and meet the dynamic needs of a variety of clients. SpartanNash fosters a culture of inclusivity, continuous learning, and employee development, always striving to maintain an engaged and satisfied workforce. It is a place where associates are encouraged to take pride in their roles and deliver service excellence that positively impacts the communities they serve.
The Coffee Shop Associate role at SpartanNash is a vital position responsible for preparing coffee beverages and food items while delivering courteous and efficient customer service. Located in Williamston, Michigan, this role involves operating the cash register, processing customer payments quickly and accurately, and maintaining a clean and safe work environment in adherence to company guidelines. The ideal candidate will ensure the highest standards in beverage preparation, food handling, and merchandising, supporting SpartanNash’s reputation for quality and reliability. This position is a perfect opportunity for individuals seeking to develop their customer service skills in a fast-paced retail setting while contributing to a company dedicated to offering superior food solutions.
The company prides itself on having a team of braggingly happy employees, ranging from bakery managers to order selectors, IT developers to finance executives, and human resources professionals to export specialists. This diverse group works collaboratively to create exceptional customer experiences and meet the dynamic needs of a variety of clients. SpartanNash fosters a culture of inclusivity, continuous learning, and employee development, always striving to maintain an engaged and satisfied workforce. It is a place where associates are encouraged to take pride in their roles and deliver service excellence that positively impacts the communities they serve.
The Coffee Shop Associate role at SpartanNash is a vital position responsible for preparing coffee beverages and food items while delivering courteous and efficient customer service. Located in Williamston, Michigan, this role involves operating the cash register, processing customer payments quickly and accurately, and maintaining a clean and safe work environment in adherence to company guidelines. The ideal candidate will ensure the highest standards in beverage preparation, food handling, and merchandising, supporting SpartanNash’s reputation for quality and reliability. This position is a perfect opportunity for individuals seeking to develop their customer service skills in a fast-paced retail setting while contributing to a company dedicated to offering superior food solutions.
Job Requirements
- High school diploma or GED preferred
- at least one year of retail or related experience preferred
- strong verbal communication skills
- polite and effective interaction with customers
- good customer service and organizational skills
- detail-oriented nature
- basic proficiency in reading, writing, and arithmetic
- ability to stand, walk, bend, stoop, twist and turn frequently
- physical ability to lift or move up to 30 pounds frequently and up to 50 pounds occasionally
- ability to work in varied temperature environments
- availability to adhere to safety and food handling guidelines
- willingness to follow company policies around cash handling and security
- commitment to delivering excellent guest experience
Job Qualifications
- High school diploma or GED (preferred)
- one year of retail or related experience preferred
- good verbal communication skills
- ability to interact politely and effectively with customers
- good customer service and organizational skills
- detail-oriented
- basic reading, writing and arithmetic skills
- ability to work in a fast-paced retail environment
- capability to handle cash register and payment processing accurately
- knowledge of food safety and sanitation procedures
Job Duties
- Prepare coffee shop beverages
- brew, mix and/or blend beverages according to set standards
- prepare food items according to procedures
- ensure food and beverages are handled in a safe manner and according to established guidelines and work is completed in a clean work environment
- operate cash register to itemize customer purchases and process payments including cash, checks, credit cards, gift certificates, coupons
- stock items and rotate coffee items and merchandise displays
- maintain understanding of current store programs and product locations
- understand use of check-stand equipment and coffee shop equipment and its efficient operation
- notify department lead or manager if products and supplies need to be ordered
- comply with company policies regarding security, cash handling/cash drawer accounting procedures, product handling
- maintain a clean and well-stocked department and ensure compliance with company safety and sanitation procedures and standards
- communicate company programs, in-store specials and coupons to customers
- follow all PPE and safety guidelines
- follow all food safety and cleaning expectations
- follow guest experience guidelines
- may be assigned tasks in other departments based on customer experience need
- additional responsibilities may be assigned as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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