BARISTA (PART TIME)

Ann Arbor, MI, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $15.00

Work Schedule

Standard Hours

Flexible

Benefits

Retirement Plan

Associate Shopping Program

Health and wellness programs

Discount Marketplace

Identity Theft Protection

Pet insurance

voluntary benefits including Critical Illness Insurance

Job Description

TouchPoint Support Services, a part of Compass Healthcare, is a dedicated hospitality service provider working across Ascension Health hospitals in the United States. With a mission focused on serving patients, families, and visitors through exceptional hospitality, TouchPoint crafts experiences that foster healing and comfort. As a branch of Compass Group, a global leader in foodservice management, TouchPoint emphasizes quality, care, and service excellence. The organization operates with a strong commitment to inclusiveness and support for its staff, encouraging career growth and teamwork in a vibrant, mission-driven environment. TouchPoint is currently hiring for a part-time Barista position located at Henry Ford Novi Hospital in Novi, Michigan. This role offers a fixed pay rate of $15.00 per hour and is scheduled Monday through Friday from 8:00 am to 4:30 pm, with flexible availability preferred. This opportunity is ideal for individuals with prior cashier experience who have a passion for customer service and a desire to contribute positively within a healthcare setting. Online applications are encouraged for this opening.

The Barista role at TouchPoint Support Services involves preparing and serving a variety of coffee and espresso drinks along with related food and beverage items. The successful candidate will adhere to HACCP guidelines ensuring high standards of food safety and quality. Interaction with customers and fellow employees in a friendly, courteous manner is a key part of the position, creating a welcoming atmosphere for patients, visitors, and staff alike. The Barista will be trained to master the art of drink preparation, including using approved recipes and maintaining proper food presentation and serving temperatures. Additional duties include operating point-of-sale systems to process orders and payments accurately, maintaining cleanliness and orderliness in the service area, and efficiently replenishing supplies. This job demands attention to detail, multitasking capabilities, and excellent communication skills to handle customer inquiries and assist in their purchasing decisions. Working at TouchPoint is more than a job; it is a chance to contribute to moments that matter in healthcare settings, supporting the mission to improve community health while advancing one’s career in a supportive environment. Benefits include a retirement plan, health and wellness programs, associate shopping discounts, and various voluntary insurance options. Associates may also have opportunities to access paid time off and other full-time benefits depending on their employment status.

Job Requirements

prior cashier experience
ability to work Monday through Friday
flexible availability preferred
ability to adhere to HACCP guidelines
strong customer service orientation
ability to operate POS systems
willingness to learn and be trained in drink preparation
ability to maintain cleanliness and sanitation

Job Qualifications

prior cashier experience
ability to learn drink making quickly
strong customer service skills
good communication skills
ability to work Monday through Friday
flexible availability preferred
commitment to food safety standards
attention to detail
ability to maintain cleanliness of work area

Job Duties

prepares espresso orders for customers and catering using standard measures and recipes
enters orders accurately into POS device
accepts cash and charge payments
replenishes condiments, beverages and general supplies while maintaining cleanliness of service area
ensures proper presentation, portion control and maintenance of proper serving temperatures
maintains sanitation and orderliness of all equipment, supplies and utensils
ensures proper food preparation by using approved recipes and following prescribed production standards
greets customers courteously and interacts in a manner to ensure customer satisfaction
serves customers quickly and efficiently, and prevents delays in serving lines
demonstrates a complete understanding of daily menu items and accurately explains them to customers
serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process
ensures all display foods are merchandised attractively per standards
serves food neatly and attractively per standard
performs other duties as assigned