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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $10.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Tips
leadership opportunities
training programs
Employee Discounts
flexible schedule
Job Description
Black Rock Coffee Bar is a prominent and community-focused coffeehouse renowned for its commitment to excellence not only in the beverages it crafts but also in the relationships it builds within local neighborhoods. As a company anchored in values of trust, care, and accountability, Black Rock Coffee Bar has established itself as a vital part of the communities it serves, emphasizing a culture of compassion and high standards for both its employees and customers. The company prioritizes understanding and connecting with its customers, aiming to enhance their daily stories through outstanding coffee experiences. At Black Rock Coffee Bar, the goal... Show More
Job Requirements
- constant standing and walking for up to 8 hours to perform job duties
- occasional stooping kneeling or crawling may be required
- occasional lifting carrying pushing or pulling of objects up to 50 lbs
- occasional use of ladders and ramps to access elevated areas
- frequent wrist and spine movement during beverage preparation and tasks
- constantly receives and exchanges detailed information through oral communication
- maintains clear vision for reading orders and interacting with customers
- demonstrates precise mental math skills for both following recipes and conducting accurate cash transactions
Job Qualifications
- strong communication and interpersonal skills for effective customer and team interactions
- ability to thrive in a fast-paced environment handling multiple tasks with attention to detail
- excellent customer service skills with a friendly outgoing personality
- capable of building positive relationships with customers and team members
- flexibility to work weekends holidays and varying shifts
- self-motivated and capable of independent work during down times
Job Duties
- immediately and warmly welcomes customers and team members ensuring a positive welcoming and engaging environment
- abides by service speed requirements without compromising beverage quality or customer service including third-party orders
- prepares and serves coffee and coffee-less beverages and food items using retail equipment such as espresso machines and convection ovens
- maintains clean and organized work and customer areas following health and safety guidelines
- promotes new coffee offerings and seasonal specials to enhance brand awareness and sales
- handles accurate cash and credit transactions including daily cash deposits when required
- supports training initiatives and mentors new team members during their onboarding process
- manages daily weekly and monthly tasks assigned by the leadership team
- handles customer complaints and resolve issues professionally and promptly
- assists in inventory management and restocks supplies as needed including product displays
- conducts line busting during peak periods to expedite customer orders which may require exposure to various elements
- proficient at working independently during shifts with self-directed initiative and minimal supervision
- always follows Black Rock Coffee Bar's policies and procedures diligently
- performs other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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