Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Training and Development
competitive pay
diversity and inclusion
Work-life balance
recognition programs
Supportive culture
Equal opportunity employer

Job Description

Concord Hospitality is a distinguished company dedicated to providing exceptional hospitality services across various markets in North America. Known for its strong commitment to quality, integrity, community, profitability, and fun, Concord has established itself as a leader in the hospitality industry. The company prides itself on its "Associate First" culture which focuses on the training and development of its team members at every level, from interns to executive leaders. This culture fosters a healthy work-life balance, embraces diversity and inclusion, and nurtures personal growth within the workplace and beyond. With a robust support system for its associates, Concord Hospitality ensures its staff are recognized for their hard work, dedication, and commitment to excellence.

The Barista role at Concord Hospitality is a part-time position that plays a crucial role in connecting with guests by delivering friendly, enthusiastic, professional, and timely service. The successful candidate will be responsible for providing personalized customer service, maintaining cleanliness, handling monetary transactions accurately, and engaging with customers in a polite and professional manner. This role requires open availability to work morning shifts on Saturdays and Sundays, emphasizing the need for flexibility and reliability.

Baristas at Concord Hospitality are expected to have a minimum of six months' experience and demonstrate proficiency in cashiering and computer use. The position demands excellent interpersonal skills and the ability to work well in a fast-paced environment while ensuring accuracy in repetitive tasks such as handling cash and recording transactions. The ability to communicate effectively, including skills in multiple languages, is a plus, given the diverse customer base. Integrity, honesty, and accountability are highly valued traits, helping to uphold the company’s high standards of customer service and operational excellence.

Concord Hospitality offers a competitive wage of $16 per hour for this part-time barista position. The company emphasizes a supportive environment where employees can grow professionally and personally. This role is ideal for individuals who enjoy interacting with people, have a passion for quality service, and are eager to contribute to a dynamic team. Concord’s commitment to diversity and inclusion also ensures that the workplace is welcoming and respects all backgrounds, making it a great place for employees to thrive.

In summary, the Barista position at Concord Hospitality offers an excellent opportunity for experienced individuals seeking part-time work in a supportive and values-driven company. With a focus on quality service, community engagement, and employee development, this role is integral to enhancing the guest experience and supporting the overall mission of Concord Hospitality. Candidates must submit a resume to be considered, highlighting their relevant experience and skills related to barista duties and customer service.

Job Requirements

  • Must have open availability to work AM shifts on Saturday and Sunday
  • part-time availability
  • must submit a resume with application
  • minimum of six months barista experience
  • must be personable and able to meet the public
  • ability to handle money and currencies
  • must be neat in appearance
  • must have basic computer awareness
  • must have the ability to read and write
  • must be ready to work varied hours and weekends
  • integrity, honesty and accountability
  • excellent interpersonal skills

Job Qualifications

  • Minimum of six months barista experience
  • excellent interpersonal and communication skills
  • basic computer knowledge
  • cashier experience
  • ability to handle cash and perform accurate monetary transactions
  • ability to work varied hours including weekends
  • ability to perform repetitive tasks with accuracy
  • strong customer service orientation
  • ability to maintain cleanliness and organization
  • ability to maintain records using computer systems
  • ability to work well with diverse customer base
  • proficiency in more than one language preferred
  • ability to read and write

Job Duties

  • Providing personalized service to all guests
  • wiping up spills and maintaining cleanliness of all appliances and counter space throughout the morning
  • removing trash
  • being personable and able to meet the public
  • cashier experience and computer knowledge helpful
  • being proactive in counting money before a shift begins to avoid miscalculations at the end of the shift
  • greeting and welcoming customers
  • resolving different types of complaints from customers or addressing them to the restaurant manager
  • tabulating data regarding bills, total amounts, and expenses in cash registers or recording them in computers
  • informing customers about modes of payment available including cash, check, credit card and debit card
  • stocking shelves and keeping a note of stock that is about to finish
  • handling money, currencies, and coins accurately
  • performing repetitive tasks without errors
  • maintaining records regarding transactions on computers
  • demonstrating basic computer awareness
  • having excellent interpersonal and people skills
  • dealing with customers politely
  • dressing neatly
  • being aware of more than one language when dealing with customers from various cultures, states or nations
  • demonstrating integrity, honesty and accountability in all dealings
  • being ready to work varied hours and weekends
  • having the ability to read and write

Job Criteria

Experience

Mid Level (3-7 years)


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