Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and development programs
flexible scheduling
Retirement Plan
Diversity and inclusion initiatives

Job Description

Concord Hospitality is a renowned hospitality company dedicated to providing exceptional customer service and quality accommodations across different markets in North America. Established with a core foundation built on five key cornerstones—Quality, Integrity, Community, Profitability, and FUN—Concord Hospitality consistently emphasizes the importance of its associates, recognizing their hard work, dedication, and commitment to excellence. The company fosters an inclusive "Associate First" culture that supports personal and professional development at all levels, from interns to executive leaders. By valuing work-life balance and diversity, Concord Hospitality ensures a positive workplace environment where employees can thrive while making meaningful contributions to both the company and the communities they serve.

The Barista role at Concord Hospitality is a part-time position with a competitive salary of $16 per hour. This role is pivotal in creating a welcoming atmosphere at the establishment by delivering friendly, enthusiastic, yet professional and timely service to guests. The Barista will primarily connect with customers by providing personalized service, maintaining cleanliness and order in the workspace, and handling financial transactions accurately. The position requires open availability to work weekend morning shifts, particularly on Saturdays and Sundays.

As a Concord Hospitality Barista, the successful candidate will have at least six months of relevant barista experience and must submit a resume to be considered for the role. The Barista will greet and welcome customers warmly, resolve customer complaints or escalate them to the restaurant manager if necessary, and efficiently manage the cash register and payment methods. The role demands someone with excellent interpersonal skills, integrity, honesty, and accountability in all dealings. Additionally, the ability to communicate in more than one language is considered an advantage, especially when interacting with guests from diverse cultural backgrounds. Basic computer awareness and cashier experience are also beneficial for recording transactions and ensuring accurate financial handling during shifts.

The Barista's daily tasks include wiping spills, maintaining cleanliness of appliances and counters, restocking shelves, and monitoring inventory levels. The candidate should be detail-oriented and able to perform repetitive tasks without errors while maintaining a neat and professional appearance. Responsiveness to varied work hours and weekend shifts demonstrates flexibility, which is essential for success in this customer-facing position. Overall, this role at Concord Hospitality offers more than just a job; it offers a chance to be part of a supportive, fun, and diverse community dedicated to excellence in hospitality and customer service.

Job Requirements

  • Open availability to work morning shifts on Saturday and Sunday
  • part-time employment only
  • submission of a resume required
  • ability to read and write
  • prior barista experience of at least six months
  • basic computer knowledge
  • strong interpersonal skills
  • honesty and integrity in dealing with customers
  • capability to perform repetitive tasks without errors
  • must be neatly dressed
  • must be willing to work varied hours including weekends

Job Qualifications

  • Minimum of six months barista experience
  • basic computer awareness
  • excellent interpersonal and communication skills
  • ability to perform cash handling accurately
  • friendly and personable demeanor
  • ability to maintain cleanliness and organization
  • proficiency in more than one language preferred
  • strong attention to detail and accountability
  • ability to handle customer complaints professionally
  • ability to work flexible hours including weekends

Job Duties

  • Providing personalized service to all guests
  • wiping up spills and maintaining cleanliness of all appliances and counter space throughout the morning
  • removing trash
  • being personable and able to meet the public
  • cashier experience and computer knowledge helpful
  • be proactive in counting money before a shift begins
  • greet and welcome customers
  • resolve different types of complaints from customers or address them to the restaurant manager
  • tabulate data regarding bills, total amounts, expenses in cash registers or record them in computers
  • inform customers about modes of payment available
  • stock shelves, keep a note of stock that are about to finish
  • handle money, currencies and coins accurately
  • perform repetitive work without errors
  • maintain records regarding transactions on computers
  • have excellent interpersonal and people skills
  • deal with customers politely
  • be dressed neatly
  • communicate in more than one language is preferred
  • show integrity, honesty and accountability
  • work varied hours and weekends
  • possess ability to read and write

Job Criteria

Experience

Mid Level (3-7 years)


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