SpartanNash logo

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Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.75 - $16.75
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Associate development programs
Competitive total rewards package
inclusive workplace
employee recognition

Job Description

SpartanNash, part of the C&S Wholesale Grocers family of companies, is a leading food solutions company that plays a vital role in delivering the ingredients for a better life. As a comprehensive distributor, wholesaler, and retailer with a global supply chain network, the company provides a wide range of grocery and household products, including fresh produce and the popular Our Family portfolio. SpartanNash serves diverse customers across all 50 states, ranging from national accounts to independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, as well as the company’s own network of brick-and-mortar grocery stores, pharmacies, and fuel centers. The organization prides itself on a team culture that values every member, from bakery managers and order selectors to IT developers and top executives, fostering an environment dedicated to creating braggingly happy customers.

The Coffee Shop Beverage and Food Preparation role, located at 4668 Cascade Rd, Grand Rapids, Michigan, is an essential part of SpartanNash’s retail operations. This position requires individuals who can prepare, brew, mix, or blend coffee shop beverages following set standards while ensuring that food items are prepared securely and maintain quality standards. The role also involves operating the cash register to efficiently and courteously process customer payments using various methods such as cash, checks, credit cards, gift certificates, and coupons. Attention to detail is critical as the employee will handle stocking, rotating coffee items and merchandise displays, maintaining clean work environments, and complying with all company policies related to safety, cash handling, product management, and customer service. The ideal candidate will have strong communication and organizational skills, a commitment to providing excellent customer service, and the ability to follow company guidelines regarding food safety, PPE, and guest experience to build positive interactions and customer loyalty.

This role is perfect for someone who enjoys working in a fast-paced retail food environment, engaging directly with customers, and contributing to a team-oriented culture. Aside from the core responsibilities in beverage and food preparation, cash handling, and store upkeep, this position offers opportunities for learning, skill development, and potential cross-department tasks based on business needs. SpartanNash’s People First culture emphasizes associate development, offers competitive benefits, and supports a diverse and inclusive workplace committed to equal employment opportunities, including for individuals with disabilities and veterans. While this position does not sponsor work visas, it offers a role in a respected, growth-oriented company dedicated to food solutions and excellent retail service with a supportive and friendly atmosphere.

Job Requirements

  • High school diploma or GED preferred
  • one year of retail or related experience preferred
  • good verbal communication skills
  • ability to interact politely and effectively with customers
  • good customer service and organizational skills
  • detail-oriented
  • basic reading, writing and arithmetic skills required

Job Qualifications

  • High school diploma or GED preferred
  • one year of retail or related experience preferred
  • good verbal communication skills
  • ability to interact politely and effectively with customers
  • good customer service and organizational skills
  • detail-oriented
  • basic reading, writing and arithmetic skills required

Job Duties

  • Prepare coffee shop beverages
  • brew, mix and/or blend beverages according to set standards
  • prepare food items according to procedures
  • ensure food and beverages are handled in a safe manner and according to established guidelines, and work is completed in a clean work environment
  • operate cash register to itemize customer purchases and process payments including cash, checks, credit cards, gift certificates, coupons, etc
  • stock items and rotate coffee items and merchandise displays
  • maintain understanding of current store programs and product locations
  • understand use of check-stand equipment and coffee shop equipment and its efficient operation
  • notify the department lead or manager if products and supplies need to be ordered
  • comply with company policies regarding security, cash handling/cash drawer accounting procedures, product handling (damaged/spoiled products), etc
  • maintain a clean and well-stocked department
  • ensure the department complies with company safety and sanitation procedures and standards
  • communicate the company programs (loyalty program, scans, etc), in-store specials and coupons to customers, model high standards of service to achieve a customer oriented store
  • follow all PPE and safety guidelines
  • follow all food safety and cleaning expectations
  • follow guest experience guidelines
  • may be assigned tasks in other departments based on customer experience need
  • additional responsibilities may be assigned as needed

Job Criteria

Experience

Entry Level (1-2 years)


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