Barista - Missoula, MT (3690 Brooks St.)

City Brew Coffee is a renowned coffee shop located at 3690 Brooks, Missoula, MT 59801, known for its commitment to quality, community, and exceptional customer experiences. As a part of the vibrant hospitality sector, City Brew Coffee has cultivated a culture that emphasizes serving without compromise, ensuring every guest enjoys not just a beverage but a memorable visit. The establishment prides itself on blending traditional coffee craftsmanship with a warm, welcoming atmosphere, catering to both walk-in customers and drive-thru visitors. With a focus on delivering superior coffee, espresso drinks, teas, and food items, City Brew Coffee has become a staple in the Missoula community, recognized for its dedication to service excellence and maintaining immaculate, organized stores.

The Barista role at City Brew Coffee is a dynamic position that combines the art of high-quality coffee preparation with outstanding customer service. This role offers both part-time and full-time employment opportunities. The Barista is central to the guest experience, responsible for creating great drinks, maintaining a clean and organized café environment, and engaging customers with genuine friendliness and product knowledge. Reporting to the Store Manager, the Barista embodies the company’s core values known as "The Three Things": great customer service, clean and organized stores, and excellent drinks and products.

In this role, a Barista warmly greets guests with a positive, customer-first attitude and efficiently prepares a variety of coffee and tea beverages alongside food items. They educate customers on menu offerings, answer questions, and help them find their perfect drink, ensuring each interaction reflects City Brew’s commitment to quality and service. The Barista also adheres to SERVE principles—Smile, Engage, Respect, Visible, Eager—to foster a friendly and professional atmosphere. Maintaining the cleanliness and organization of the café and handling cash transactions properly are also essential parts of the job.

The role requires someone who thrives in a fast-paced environment, able to multi-task, stay calm during busy periods, and support team members to deliver exceptional service every shift. City Brew supports its employees by fostering a culture grounded in honesty, positivity, and continuous improvement. Baristas enjoy recognition through the Rewards and Recognition Program and have opportunities for career growth within the company. Additionally, employees benefit from free or discounted drinks, creating a workplace that not only values skill and dedication but also passion for coffee and community engagement.

City Brew Coffee is an Equal Opportunity Employer, committed to diversity and inclusion. The Barista position at City Brew is ideal for individuals looking for a rewarding job where they can make a real impact, grow professionally, and be part of a community-focused coffee brand. This job description represents the primary responsibilities but is not exhaustive, as employees may be called upon to undertake additional duties to support store operations and enhance the customer experience.