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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $17.25
Work Schedule
Standard Hours
Benefits
Welcoming team culture
Rewards and recognition program
Career growth opportunities
Free or discounted drinks
Positive work environment
Job Description
City Brew Coffee is a renowned coffee shop located at 3690 Brooks, Missoula, MT 59801, known for its commitment to quality, community, and exceptional customer experiences. As a part of the vibrant hospitality sector, City Brew Coffee has cultivated a culture that emphasizes serving without compromise, ensuring every guest enjoys not just a beverage but a memorable visit. The establishment prides itself on blending traditional coffee craftsmanship with a warm, welcoming atmosphere, catering to both walk-in customers and drive-thru visitors. With a focus on delivering superior coffee, espresso drinks, teas, and food items, City Brew Coffee has become a staple... Show More
Job Requirements
- Ability to stand for extended periods of time
- comfortable with repetitive tasks
- endurance to work full shifts and lift/carry supplies and equipment as needed
- prior customer service or food/beverage experience is a plus but not required
Job Qualifications
- A positive customer-focused attitude with a passion for coffee and people
- willingness to learn and grow, receptive to feedback
- ability to multitask in a fast-paced environment
- strong communication skills and team-oriented mindset
- reliable, punctual, and ready to deliver exceptional service
Job Duties
- Greet and welcome guests with a positive, customer-first attitude
- prepare and serve high-quality coffee, espresso drinks, teas, and food items promptly and with a sense of urgency
- educate customers about our menu, answer questions, and help them find their perfect drink
- demonstrate SERVE (Smile, Engage, Respect, Visible, Eager) principles consistently
- keep the cafe clean, organized, and fully stocked at all times
- handle cash transactions and follow company cash-handling procedures
- support our team by communicating openly and stepping in where needed
- keep a neat and tidy appearance by wearing the approved dress code and maintain good personal hygiene
- stay calm and confident during high-volume hours while maintaining excellent service
- deliver on The Three Things every shift: great customer service, a clean/organized store, and great drinks and products
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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