Barista Lead - University of Tennessee-Starbucks

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. The company is rooted in service, operating with a strong sense of purpose to positively impact its employees, partners, communities, and the environment. Aramark is committed to creating a diverse and inclusive workplace where every employee has equal employment opportunities and can thrive without discrimination based on race, color, religion, national origin, age, sex, gender identity, disability, or other protected characteristics. Known for fostering growth, development, and empowerment, Aramark aims to help employees reach their full potential, whether they seek new challenges, community, or a great workplace environment.

The Barista Lead role at Aramark is more than just preparing coffee; it is about crafting memorable experiences for customers by providing timely service, quality beverages, and maintaining a welcoming, clean atmosphere. This position plays a crucial role in customer satisfaction, overseeing the coffee bar operations while ensuring compliance with food safety policies. The Barista Lead is responsible for training and guiding baristas, handling register transactions accurately, and coordinating daily tasks to maintain an efficient and productive coffee bar environment. This role demands leadership skills to help train and develop staff in coffee and food preparation, cash handling, customer service, and product knowledge. The Barista Lead ensures all beverages and food items are prepared to brand standards and supervises the setup and breakdown of coffee bar stations.

Working at Aramark as a Barista Lead means embracing a dynamic and teamwork-oriented environment where adaptability and dedication to high-quality service are essential. The role may include scheduling and delegating daily work assignments to the team, managing inventory by stocking beverage coolers and food items, and maintaining cleanliness and sanitation of the work area at all times. The physical demands of the position include lifting, bending, pushing, pulling, and extended periods of walking and standing. PPE usage and uniforms may be required. Aramark values employees who are motivated to learn new skills, make a positive impact, and adapt to evolving business needs. This position offers the chance to grow professionally within a supportive and inclusive company culture, making it ideal for individuals passionate about both coffee craft and leadership in a fast-paced environment.

Job Requirements

  • High school diploma or equivalent
  • Experience as a successful barista
  • Previous cash handling experience
  • Basic math and counting skills
  • Ability to work independently with limited supervision
  • Availability to work flexible hours including weekends and holidays
  • Ability to stand for extended periods
  • Food Handling Certification as required
  • Follow the required dress code and personal protective equipment use
  • Strong communication skills in English

Job Qualifications

  • Experience as a successful barista
  • Previous cash handling experience
  • Basic math and counting skills
  • Experience in a supervisory or related role preferred
  • Ability to work independently with limited supervision
  • Must follow required dress code as assigned
  • Able to read and communicate in English and able to follow recipes
  • Complete Food Handling Certification as required

Job Duties

  • Greet and assist customers while anticipating their needs
  • Prepare and serve coffees, teas, specialty beverages per brand standards
  • Prepare and serve food items in line with location standards
  • Train and guide staff members in coffee and food preparation, customer service, cash handling, product knowledge and other processes and procedures
  • May schedule and delegate work assignments to team and coordinate the completion of tasks for the location
  • Accurately operate a register/POS and handle cash and credit card transactions
  • Count, organize and balance cash drawer, fill out the cashier slip and make deposits
  • Adhere to cash handling policies and procedures
  • Set up and breakdown coffee bar, stations or store including cleaning and sanitizing
  • Maintain clean and sanitary work area
  • Stock beverage coolers, grab and go items, service ware and condiments
  • Follow health, safety, and sanitation guidelines for all products

Job Criteria

Experience

Mid Level (3-7 years)


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