Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Uniform allowance
Job Description
Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. The company is deeply rooted in service and united by a purpose to make a positive impact on its employees, partners, communities, and the planet. Known for fostering career development, Aramark emphasizes equal opportunity employment and an inclusive work environment free from discrimination, encouraging employees to grow their talents and pursue their passions. It is a well-established, multifaceted industry leader committed to delivering exceptional service quality and fostering professional growth within its workforce.
The Barista Lead role at Aramark is a dynamic and crucial position designed for an individual who excels in customer service and leadership within a fast-paced coffee shop environment. This role is responsible for crafting memorable customer experiences by delivering timely service and consistently preparing quality beverages and food items that align with brand and safety standards. The Barista Lead also plays a key role in training new baristas, guiding team members in various operational aspects such as coffee preparation, cash handling, customer service, and product knowledge. Additionally, this position involves processing transactions accurately at the register or POS, managing cash drawers, and ensuring compliance with company policies and health regulations. The role typically requires overseeing daily operations by scheduling and delegating work assignments, maintaining a clean and organized coffee bar, stocking supplies, and adhering to sanitation guidelines. This position promotes leadership development through hands-on training and coordination duties. Working as a Barista Lead offers the opportunity to be at the forefront of the customer service experience while also honing managerial skills within a supportive corporate structure committed to career advancement. This is an excellent position for someone who is passionate about coffee culture, dedicated to quality, and eager to lead a team toward operational excellence.
The Barista Lead role at Aramark is a dynamic and crucial position designed for an individual who excels in customer service and leadership within a fast-paced coffee shop environment. This role is responsible for crafting memorable customer experiences by delivering timely service and consistently preparing quality beverages and food items that align with brand and safety standards. The Barista Lead also plays a key role in training new baristas, guiding team members in various operational aspects such as coffee preparation, cash handling, customer service, and product knowledge. Additionally, this position involves processing transactions accurately at the register or POS, managing cash drawers, and ensuring compliance with company policies and health regulations. The role typically requires overseeing daily operations by scheduling and delegating work assignments, maintaining a clean and organized coffee bar, stocking supplies, and adhering to sanitation guidelines. This position promotes leadership development through hands-on training and coordination duties. Working as a Barista Lead offers the opportunity to be at the forefront of the customer service experience while also honing managerial skills within a supportive corporate structure committed to career advancement. This is an excellent position for someone who is passionate about coffee culture, dedicated to quality, and eager to lead a team toward operational excellence.
Job Requirements
- High school diploma or equivalent
- Experience as a successful barista
- Previous cash handling experience
- Ability to perform basic math and counting
- Supervisory or leadership experience preferred
- Ability to work independently
- Ability to follow dress code
- Proficient in English communication
- Food Handling Certification or willingness to obtain
- Physical ability to lift, bend, push, pull, and stand for extended periods
- Willingness to wear uniforms and/or Personal Protective Equipment (PPE)
Job Qualifications
- Experience as a successful barista required
- Requires previous cash handling experience
- Requires basic math & counting skills
- Experience in a supervisory or related role preferred
- Must be able to work independently with limited supervision
- Must follow required dress code as assigned
- Able to read and communicate in English and able to follow recipes
- Complete Food Handling Certification as required
Job Duties
- Greet and assist customers while anticipating their needs
- Prepare and serve coffees, teas, specialty beverages per brand standards
- Prepares and serve food items in line with location standards
- Train and guide staff members in coffee and food preparation, customer service, cash handling, product knowledge and other processes and procedures
- May schedule and delegate work assignments to team and coordinate the completion of tasks for the location
- Accurately operate a register/POS and handle cash and credit card transactions
- Count, organize and balance cash drawer, fill out the cashier slip and make deposits
- Adheres to Aramark's cash handling policies and procedures
- Set up and breakdown coffee bar, stations or store including cleaning and sanitizing
- Maintain clean and sanitary work area
- Stock beverage coolers, grab and go items, service ware and condiments
- Follow health, safety, and sanitation guidelines for all products
Job Criteria
Experience
No experience required
Job Location
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