Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $18.00
Job Description
Sleep Walk is a dynamic and community-oriented coffee establishment committed to delivering exceptional coffee experiences and fostering a welcoming environment for both customers and staff. Known for its dedication to quality beverages and exemplary customer service, Sleep Walk has positioned itself as a beloved local destination for coffee enthusiasts and casual visitors alike. The company prides itself on maintaining high standards in both operations and employee development, ensuring that each store is efficiently managed and that teams are motivated and well-trained. As part of Sleep Walk's ongoing commitment to excellence, the organization is seeking a dedicated Barista Lead to join their team and contribute to the store's operational success and customer satisfaction.
The Barista Lead role is a full-time position requiring 35 to 40 hours per week and offers an hourly wage of $18.00, along with eligibility for tips. This position plays a crucial role in supporting the District Manager by training and developing the barista team, managing store performance, and helping meet the daily and weekly goals of the store. As a Barista Lead, the individual will not only serve as a role model demonstrating exceptional barista skills, customer service, and product knowledge but also take on significant responsibilities in scheduling, inventory management, and fostering a positive and efficient working environment. The role is designed to prepare the Barista Lead for future opportunities within the company, particularly the transition toward store management.
Key responsibilities include leadership functions such as coaching staff in barista techniques and customer service, documenting training milestones, securing shift coverage, and facilitating communication across departments. Additionally, the Barista Lead will work closely with the back-of-house manager to uphold operating standards related to cleanliness and task completion. This position is integral to ensuring smooth store operations by assisting with inventory orders and deliveries, managing waste, protecting store assets, and contributing to merchandising efforts. The Barista Lead will use sound judgment in managing labor, resources, and inventory to enhance store efficiency and performance.
An attractive compensation package is available, which after 90 days of employment, includes comprehensive health insurance covering medical, dental, vision, accident, critical illness, short-term disability, long-term disability, and voluntary life insurance. Sleep Walk also offers all employees the opportunity to participate in a 401(k) retirement plan, providing financial security and employee benefits that support work-life balance and personal well-being. This role offers an exciting opportunity for individuals passionate about coffee and leadership to grow their career in an environment that values teamwork, community, and operational excellence.
The Barista Lead role is a full-time position requiring 35 to 40 hours per week and offers an hourly wage of $18.00, along with eligibility for tips. This position plays a crucial role in supporting the District Manager by training and developing the barista team, managing store performance, and helping meet the daily and weekly goals of the store. As a Barista Lead, the individual will not only serve as a role model demonstrating exceptional barista skills, customer service, and product knowledge but also take on significant responsibilities in scheduling, inventory management, and fostering a positive and efficient working environment. The role is designed to prepare the Barista Lead for future opportunities within the company, particularly the transition toward store management.
Key responsibilities include leadership functions such as coaching staff in barista techniques and customer service, documenting training milestones, securing shift coverage, and facilitating communication across departments. Additionally, the Barista Lead will work closely with the back-of-house manager to uphold operating standards related to cleanliness and task completion. This position is integral to ensuring smooth store operations by assisting with inventory orders and deliveries, managing waste, protecting store assets, and contributing to merchandising efforts. The Barista Lead will use sound judgment in managing labor, resources, and inventory to enhance store efficiency and performance.
An attractive compensation package is available, which after 90 days of employment, includes comprehensive health insurance covering medical, dental, vision, accident, critical illness, short-term disability, long-term disability, and voluntary life insurance. Sleep Walk also offers all employees the opportunity to participate in a 401(k) retirement plan, providing financial security and employee benefits that support work-life balance and personal well-being. This role offers an exciting opportunity for individuals passionate about coffee and leadership to grow their career in an environment that values teamwork, community, and operational excellence.
Job Requirements
- High school diploma or equivalent
- Minimum one year of experience in a barista or similar role
- Availability to work 35-40 hours per week including weekends and holidays
- Ability to stand for extended periods
- Strong verbal communication skills
- Capacity to work collaboratively in a team setting
- Willingness to learn and develop leadership skills
- Ability to adapt to changing operational needs
Job Qualifications
- Experience in barista or coffee shop roles
- Leadership or team supervisory experience preferred
- Strong communication and interpersonal skills
- Ability to train and mentor staff
- Knowledge of coffee products and preparation techniques
- Basic proficiency in inventory and order management
- Ability to multitask in a fast-paced environment
- Commitment to customer service excellence
- Familiarity with health and safety standards in foodservice environments
Job Duties
- Set a standard of high performance by demonstrating excellence in customer interaction, barista skills, and product knowledge
- Provide constructive, in-the-moment coaching to staff as it pertains to barista knowledge and skills, customer service, coffee knowledge, and communication
- Complete training and development documentation as delegated by the District Manager, ensuring training milestones are met and documented
- Lead the response in securing coverage for unexpected shift absences
- Full comprehension of resources and proper channels of inter-departmental communication
- Play a key role in building and fostering relationships and partnerships within the local community
- Work with the BOH manager to ensure the barista and kitchen teams meet all operating standards, including cleanliness and task completion
- Assist the District Manager in new hire development. Ensure initial training and onboarding occur properly and that training milestones are met
- Work with the District Manager to set ordering PARs for coffee, food, and supplies
- and to manage order placement and receiving with an emphasis on communicating delivery issues and product shortages
- Assist in flawlessly executing all reporting throughout the week
- Utilize waste logs to inform ordering adjustments and minimize waste
- Protect and maintain store assets, cleanliness, safety, and health
- Assist in creating effective merchandising on display shelves and monitor FIFO practices
- Use sound judgment to manage resources, labor, and inventory to positively impact efficiency, goal achievement, and store performance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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