Barista Lead

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. The company is deeply rooted in service and united by a strong purpose to make a meaningful impact on its employees, partners, communities, and the planet. Aramark fosters an inclusive workplace culture where equal employment opportunity is a fundamental principle, ensuring a welcoming environment free from discrimination based on various protected characteristics. The company’s mission revolves around doing great things for all stakeholders, emphasizing employee development, passion fueling, and professional empowerment.

The Barista Lead role at Aramark is an exciting opportunity for a skilled and motivated individual to contribute to crafting memorable customer experiences within a coffee service environment. This position is vital in maintaining the high standards of coffee and beverage preparation, delivering excellent customer service, and supporting the day-to-day operational management of the coffee bar. As a Barista Lead, the incumbent will be responsible for training and guiding fellow baristas, ensuring that brand beverage and food standards are consistently met while upholding food safety and cleanliness policies. The role also includes managing cash handling transactions accurately and efficiently, maintaining the store environment, and potentially scheduling and delegating tasks within the team.

This leadership role requires a combination of hands-on barista skills and supervisory capabilities. Candidates must demonstrate experience in coffee and food preparation, customer service excellence, cash handling, and team coordination. The Barista Lead not only fulfills the operational and customer-facing duties but also serves as an example of professionalism and dedication to the team. They will ensure smooth daily operations by setting up, breaking down, and maintaining the coffee bar and store stations, stocking beverage coolers, and managing supplies and condiments. Compliance with health, safety, and sanitation guidelines is also an essential aspect of this role.

Working as a Barista Lead at Aramark offers the opportunity to grow career skills in a dynamic environment while contributing positively to the customer experience. Candidates selected for this position should be prepared for the physical demands that come with the role, including lifting, bending, pushing, pulling, and extended periods of walking and standing. Wearing uniforms and using personal protective equipment (PPE) as required is also expected. This position is ideal for those who enjoy working independently with limited supervision yet are also adept at leading a team for effective service delivery.

Aramark’s commitment to diversity, equality, and career development creates an empowering atmosphere that supports continuous learning and progression. As a Barista Lead, individuals will benefit from the company’s reputation and resources while enhancing their skills in leadership, customer service, and operational management. If you are passionate about delivering quality coffee experiences and leading a motivated team, this role presents a compelling career path within a respected global organization.

Job Requirements

  • High school diploma or equivalent
  • Experience as a successful barista
  • Previous cash handling experience
  • Basic math and counting skills
  • Ability to work independently with limited supervision
  • Ability to follow the dress code
  • Proficiency in English for communication and recipe adherence
  • Completion of Food Handling Certification
  • Physical ability to perform lifting, bending, pushing, pulling, and extended walking and standing
  • Willingness to wear uniforms and personal protective equipment as required

Job Qualifications

  • Experience as a successful barista required
  • Requires previous cash handling experience
  • Requires basic math and counting skills
  • Experience in a supervisory or related role preferred
  • Must be able to work independently with limited supervision
  • Must follow required dress code as assigned
  • Able to read and communicate in English and able to follow recipes
  • Complete Food Handling Certification as required

Job Duties

  • Greet and assist customers while anticipating their needs
  • Prepare and serve coffees, teas, specialty beverages per brand standards
  • Prepares and serve food items in line with location standards
  • Train and guide staff members in coffee and food preparation, customer service, cash handling, product knowledge and other processes and procedures
  • May schedule and delegate work assignments to team and coordinate the completion of tasks for the location
  • Accurately operate a register/POS and handle cash and credit card transactions
  • Count, organize and balance cash drawer, fill out the cashier slip and make deposits
  • Adheres to Aramark's cash handling policies and procedures
  • Set up and breakdown coffee bar, stations or store including cleaning and sanitizing
  • Maintain clean and sanitary work area
  • Stock beverage coolers, grab and go items, service ware and condiments
  • Follow health, safety, and sanitation guidelines for all products

Job Criteria

Experience

Mid Level (3-7 years)


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