Job Overview

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Compensation

Hourly
Range $15.00 - $18.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Paternity and Maternity leave
Commuter Benefits
Disability insurance
Tuition Assistance

Job Description

Coach is a renowned global fashion house established in New York in 1941, known for creating beautiful, high-quality products that stand the test of time. As part of the Tapestry portfolio—a global house of brands committed to innovation, inclusivity, and pushing boundaries—Coach draws inspiration from its rich heritage and embraces the values of its hometown with a spirit of courage and creativity. This dedication to quality craftsmanship and an inclusive ethos makes Coach a leader in the luxury fashion industry, continuously striving to design items that empower individuals to express their authentic selves.

Coach operates globally with a focus on crafting exceptional leather goods, accessories, and ready-to-wear fashion, combining traditional techniques with fresh, contemporary design. The company's affiliation with Tapestry offers employees the opportunity to be part of a larger family of brands where optimism and inclusivity drive workplace culture and business growth. Tapestry's commitment to equity, diversity, and inclusion is evident in all aspects of the company, creating a welcoming and respectful environment for employees and customers alike.

We are currently seeking a Barista to join our team, a role that is vital to delivering the exceptional in-store experience Coach customers expect. The Barista not only provides expert preparation of handcrafted beverages but also plays an important role in enhancing the customer journey by offering warm guest engagement and maintaining high standards of store presentation. This is a customer-facing position that calls for enthusiasm, professionalism, and a strong connection to the Coach brand and its heritage.

The role involves greeting and assisting guests warmly to create welcoming and memorable experiences. The Barista maintains deep knowledge of the menu, merchandise, and Coach’s brand story to share with customers effectively. They work to meet sales goals through strategic selling skills that include promoting beverages, food items, and Coach merchandise, while customizing orders and highlighting limited availability items. Maintaining visual standards by supporting floor set-ups, product replenishment, and visual merchandising is a key part of ensuring the store remains inviting and aligned with brand aesthetics.

Operational excellence is essential in this role, requiring the Barista to maintain cleanliness and food safety standards meticulously. The Barista will expertly operate espresso machines, grinders, ovens, and other equipment to prepare high-quality handcrafted beverages. Team collaboration is also a cornerstone of the job, as Baristas work closely with colleagues to solve problems and share effective selling strategies, contributing to a positive and efficient work environment.

This position requires flexibility to work varying schedules, including nights, weekends, busy seasons, and high-traffic retail days such as public holidays. Physical demands include the ability to lift up to 25 pounds regularly and occasionally up to 50 pounds, as well as the capability to climb, bend, kneel, and maneuver within the sales floor and stockroom.

At Coach, we value competencies such as courage, creativity, customer focus, adaptability to ambiguity, drive for results, interpersonal savvy, and learning agility. For those in management, strategic agility, team building, and developing others are also highly valued. As an equal opportunity employer and an affiliate of Tapestry, Coach fosters an inclusive environment that respects and values diverse backgrounds and perspectives.

This role offers a base pay range of $15.00 to $18.00 per hour, with all pay complying with applicable local wage laws. We provide a variety of benefits to support our employees’ well-being and professional growth, including medical, dental, vision, disability insurance, 401(k) plans, paid parental leave, commuter benefits, and tuition assistance. Join us and be part of a culture that celebrates individuality and craftsmanship, making Coach not just a workplace but a destination for those passionate about fashion and customer experience.

Job Requirements

  • Prior experience as a barista or in a cafe setting preferred
  • Experience in customer-facing roles and delegating tasks
  • Organizational skills and ability to work with food and beverage operating systems
  • Ability to meet store operating policies and standards including food safety and cash handling
  • Ability to work a flexible schedule to meet the needs of the business including nights weekends busy season and high-traffic retail days
  • Ability to lift at least 25 lbs regularly up to 50 lbs occasionally to climb bend kneel and maneuver sales floor and stockroom

Job Qualifications

  • Prior experience as a barista or in a cafe setting preferred
  • Experience in customer-facing roles and delegating tasks
  • Organizational skills and ability to work with food and beverage operating systems
  • Ability to meet store operating policies and standards including food safety and cash handling
  • Ability to work a flexible schedule to meet the needs of the business including nights weekends busy season and high-traffic retail days

Job Duties

  • Greet and assist guests warmly creating memorable experiences
  • Maintain deep knowledge of menu merchandise and Coach brand heritage
  • Meet sales goals by promoting beverages food and merchandise customize orders and highlight limited availability items
  • Support floor sets replenishment and visual merchandising
  • Maintain cleanliness and food safety standards operate espresso machines grinders and ovens to prepare handcrafted beverages
  • Work closely with team members to solve problems and share selling strategies

Job Criteria

Experience

No experience required


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