Barista I - Evenings

City of Hope is a world-renowned independent research and treatment center for cancer, diabetes, and other life-threatening diseases. With a strong national presence, City of Hope operates multiple clinical care locations throughout Southern California, including its Los Angeles campus and a new cancer center in Orange County. The institution is also expanding its reach with treatment facilities in Atlanta, Chicago, and Phoenix. City of Hope is committed to pioneering medical breakthroughs and translating them into innovative therapies and compassionate care for patients. The organization's mission is to deliver the cures of tomorrow to the people who need them today, driven by a dedicated team of healthcare professionals and support staff who are passionate about making a difference in the lives of patients and families.

This full-time Barista role plays a vital part in customer service within City of Hope’s hospitality operations. The Barista is responsible for crafting a variety of quality beverages, including coffee, espresso, cappuccino, café latte, tea, chai, and fruit blend drinks, all tailored to customer preferences. Additionally, the Barista may sell food items and handle cash registers and electronic payment systems. The position requires excellent interpersonal skills since the Barista will interact directly with customers to take orders, answer questions, and resolve complaints promptly, all while ensuring speedy delivery and maintaining positive customer relations.

The Barista’s duties also include maintaining a clean and attractive coffee bar or cart area by arranging supplies and cups and cleaning equipment such as coffee machines. Adhering to health and safety regulations is crucial in this role, including participation in allergy and foodborne illness training, regular safety meetings, and compliance with risk management policies. The position operates under the guidelines of City of Hope’s workplace Code of Conduct and Compliance Plan, emphasizing safety, environmental, infection control, and overall workplace standards.

Ideal candidates will be available for evening shifts from 12:30 pm to 9:00 pm and must be prepared to handle multiple tasks efficiently in a fast-paced environment. City of Hope values employees who contribute to a supportive and effective working environment and are committed to ongoing training and professional development. Starbucks Baristas hired will be required to obtain Starbucks Barista Certification within 30 days of employment, highlighting the institution’s standard for quality and service excellence.

Employees at City of Hope are compensated based on experience, qualifications, and work location. As an equal opportunity employer, City of Hope fosters an inclusive culture where diverse talents can thrive while working towards the common goal of bettering patient outcomes and community health. Joining the team means becoming part of a compassionate and dynamic environment dedicated to life-saving advancements and exceptional customer care. This role is also represented by a collective bargaining agreement, ensuring employee rights and fair labor practices are upheld.