
Job Overview
Compensation
Hourly
Exact $18.50
Benefits
Weekly mystery shopper bonus plan
Tips
Paid Time Off
Free breakfast and lunch
health benefits
Dental benefits
vision benefits
401k Retirement Plan
Child bonding leave
Pret Academy training and development
Friendly and fast paced environment
Transit program
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Pet insurance
Job Description
Pret A Manger is a well-established international sandwich shop chain specializing in serving freshly prepared natural food and organic coffee. Known for their commitment to quality, community, and sustainability, Pret A Manger offers a vibrant and dynamic work environment ideal for individuals passionate about great coffee, delicious food, and exceptional customer service. With locations bustling in urban centers, Pret provides its team members with career growth opportunities and the comprehensive training necessary to thrive in a fast-paced hospitality setting. The company’s culture emphasizes teamwork, a welcoming atmosphere, and promoting well-being both within the team and toward guests. For those who enjoy being part of an energetic team where each day presents new challenges and opportunities, Pret A Manger is a rewarding place to build a career. The position available is that of a Barista, paying $18.50 an hour plus tips. This role also comes with numerous attractive benefits, including a weekly Mystery Shopper bonus plan with potential earnings of up to an additional $1.00 per hour, paid time off, health and dental coverage for full-time employees, and more.
About the Role: The Barista position at Pret A Manger is crucial to delivering the vibrant coffee experience the brand is known for. Beyond just preparing high-quality espresso-based drinks, the Barista serves as a key ambassador of the coffee culture, engaging customers with enthusiasm and skill. This role demands consistency in craft, speed within a 60-second service standard, and genuine customer interaction that energizes both guests and team members — known internally as "Pret Buzz." In addition to making outstanding beverages, Baristas are expected to train new team members in Pret's Barista Prepared Drinks program, ensuring all team members maintain high standards and knowledge. The role requires managing the Barista station's cleanliness, equipment upkeep, and ingredient inventory with precision to improve shop profitability. Baristas contribute to growing sales by meeting weekly sales targets and encouraging customer engagement through product knowledge and sampling. This is a dynamic role within a friendly and fast-paced environment where collaboration and continual learning are embraced. Comprehensive training is provided through Pret Academy to support professional growth. Overall, this role combines the art of coffee making and teamwork to create joyful experiences for every customer and a cohesive team atmosphere.
About the Role: The Barista position at Pret A Manger is crucial to delivering the vibrant coffee experience the brand is known for. Beyond just preparing high-quality espresso-based drinks, the Barista serves as a key ambassador of the coffee culture, engaging customers with enthusiasm and skill. This role demands consistency in craft, speed within a 60-second service standard, and genuine customer interaction that energizes both guests and team members — known internally as "Pret Buzz." In addition to making outstanding beverages, Baristas are expected to train new team members in Pret's Barista Prepared Drinks program, ensuring all team members maintain high standards and knowledge. The role requires managing the Barista station's cleanliness, equipment upkeep, and ingredient inventory with precision to improve shop profitability. Baristas contribute to growing sales by meeting weekly sales targets and encouraging customer engagement through product knowledge and sampling. This is a dynamic role within a friendly and fast-paced environment where collaboration and continual learning are embraced. Comprehensive training is provided through Pret Academy to support professional growth. Overall, this role combines the art of coffee making and teamwork to create joyful experiences for every customer and a cohesive team atmosphere.
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of barista experience
- Certification or proficiency in espresso based drinks
- Strong guest-service skills
- Ability to stand for extended periods
- Ability to lift and move objects up to 50 pounds
- Punctual and reliable
- NYC Food Handlers Card preferred
- Ability to work in fast-paced environments and maintain safety protocols
Job Qualifications
- Barista with 1 year of experience
- Proficiency in espresso based drinks
- Strong guest-service orientation
- Ability to stand and walk for extended periods
- Reliability and punctuality
- NYC Food Handlers Card preferred
- Ability to safely lift, carry, push, pull, bend, reach overhead, squat, kneel, and maneuver through tight spaces
- Ability to operate restaurant equipment and maintain alertness in fast-paced environments
Job Duties
- Coach and train team member star and baristas-in-training on barista prepared drinks and standards
- Deliver drinks within the 60-second service standard communicating proactively when delays occur
- Liaise with management to ensure all barista prepared drinks training is planned and carried out as appropriate
- Carry out coffee team briefs and attend relevant meetings and courses relating to barista prepared drinks
- Ensure all hot drinks training material is available and up to date
- Follow Pret’s dress code and be immaculately presented wearing the correct uniform at all times
- Positively engage with customers and the team about Pret’s coffee story and coffee menu to ensure Pret Buzz
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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