Barista - Full Time, Days (Bethlehem Campus)

St. Luke's University Health Network is a prominent healthcare organization renowned for its unwavering commitment to excellence in patient care, medical education, and community health. The institution prides itself on attracting and retaining a skilled, experienced, and compassionate workforce, recognizing its employees as the most valuable asset in fulfilling its mission. This mission centers on providing exceptional care for the sick and injured, educating physicians, nurses, and healthcare providers, and improving access to healthcare services irrespective of a patient's financial capacity. St. Luke's has established itself as a vital healthcare resource, serving diverse communities with a deep-seated dedication to quality and inclusiveness.

The position of Barista within St. Luke's University Health Network plays a crucial role in enhancing the daily patient and visitor experience. This role is responsible for preparing a variety of hot and cold specialty drinks following established recipes and procedures, ensuring that every beverage meets the highest standards of quality and presentation. The Barista also supports food service operations by preparing, serving, and merchandising menu items while adhering strictly to dietary restrictions and safety protocols. Beyond beverage preparation, the Barista is expected to maintain proper food quality and temperature, handle cash transactions following organizational policies, stock assigned areas as directed, and contribute to the cleanliness and sanitation of the food service environment.

Working as a Barista at St. Luke's requires individuals to uphold the Network’s Service Excellence Standards of Performance, showcasing professionalism and exceptional customer service in interactions with both internal and external customers. The role includes responsibilities such as ensuring proper communication of menu changes, operating POS systems responsibly, complying with safety and attendance policies, and participating in performance improvement initiatives across clinical care, customer service, operational processes, and safety measures. This position demands physical stamina and sensory capabilities, including prolonged walking, standing, lifting, and general visual and auditory acuity to perform essential functions effectively.

Candidates for this role are provided on-the-job training, making it accessible even to those with limited prior experience in customer service or food service. A high school diploma or equivalent is preferred. Employees in this role are expected to work every other weekend and holiday, reflecting the commitment needed to support a 24/7 healthcare environment. St. Luke's University Health Network fosters an inclusive, equal opportunity working environment, encouraging qualified individuals to apply and contribute to their mission of excellence in healthcare service and education.