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Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
work schedule flexibility
Professional Development

Job Description

Baldwin Wallace University is a reputable higher education institution known for its commitment to academic excellence and fostering a vibrant campus community. Located in Berea, Ohio, the university serves a diverse student body and places great emphasis on inclusive excellence and supportive learning environments. With a strong focus on diversity and community engagement, Baldwin Wallace University offers a wide range of programs and services designed to prepare students for meaningful careers and responsible citizenship. The university emphasizes values such as honesty, integrity, and respect, which permeate throughout its academic and extracurricular activities.

The Department of Human Resources at Baldwin Walla... Show More

Job Requirements

  • Must pass a criminal background check
  • Complete all required trainings
  • Ability to read, write and accurately follow oral and written instruction
  • Basic accounting skills
  • Knowledge of proper use of cash register, receiving and distributing money
  • Ability to work independently as well as with team
  • Ability to multi-task
  • Good communication skills written and verbal
  • Ability to follow crew leaders or supervisor’s direction
  • Must maintain regular and consistent attendance and punctuality

Job Qualifications

  • Ability to read, write and accurately follow oral and written instruction
  • Basic accounting skills
  • Knowledge of proper use of cash register, receiving and distributing money
  • Able to work independently as well as with team
  • Able to multi-task
  • Good communication skills written and verbal
  • Ability to follow crew leaders or supervisor’s direction
  • Team player

Job Duties

  • Act with integrity, honesty and knowledge that promote the culture, values and mission of BW Starbucks
  • Maintain a calm demeanor during periods of high volume or unusual events to keep store operating efficiently
  • Provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipes and presentation standards
  • Follow health, safety and sanitation guidelines for all products
  • Deliver legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
  • Create a positive environment by providing clear, specific, timely and respectful feedback to team’s supervisory member on shift to ensure operational excellence and to improve performance
  • Ensure the delivery of legendary customer service for all customers and consistency of products
  • Reinforce Starbucks policies and procedures
  • Maintain cleanliness by following proper sanitation procedures with equipment, work area and proper food handling, as mandated by HACCP regulations
  • Help to keep refrigeration units organized and stock rotated
  • Follow Starbucks operational policies and procedures, including those for cash handling and safety & security, to ensure the safety of all team members
  • Follow all cash register policies and ensure proper cash management practices are followed
  • Maintain regular and consistent attendance and punctuality
  • Promote good personal hygiene by following proper sanitation methods and appropriate dress standards
  • Present a neat, clean appearance
  • Notify a Supervisor or Crew Leader if you have any problems with day to day issues of customers, served items, recipes, meals or if you need help
  • Complete cleaning assignment regularly
  • Report needed repairs on equipment
  • Assist in the development of new employees and student employees
  • Check and record all appropriate temperatures as required
  • Use initiative to help your department run efficiently, make decisions, and take responsibility for your assigned area
  • Communicate with others to relay pertinent information
  • Promote good public relations by always offering the best possible service

Job Criteria

Experience

No experience required


Job Location

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