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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
short-term disability
long-term disability
voluntary life insurance
401(k) Plan
Financial planning support
Job Description
Dark Matter Coffee (DMC) is a distinctive specialty coffee company known for its commitment to quality, innovation, and community engagement. Founded with a passion for delivering exceptional coffee experiences, DMC has grown into a well-respected retailer with multiple stores dedicated to serving high-quality coffee while maintaining strong core values. The company prides itself on creating an inclusive and dynamic work environment that values teamwork, training, and professional development. DMC's mission is not just about selling coffee; it’s about building a culture centered around superior customer service, technical expertise, and employee growth. The company continually invests in its staff by offering... Show More
Job Requirements
- high school diploma or equivalent
- ability to lift up to 60 pounds
- availability to work flexible hours including weekends and holidays
- ability to follow directions and complete training
- basic math skills for cash handling
- excellent interpersonal skills
- reliable and punctual
- willingness to work in a fast-paced environment
Job Qualifications
- high school diploma or equivalent
- prior experience in customer service or hospitality preferred
- ability to learn and retain product knowledge
- excellent communication skills
- ability to work effectively in a team
- basic cash handling and POS experience
- passion for coffee and quality
- commitment to continuous learning and development
Job Duties
- ensure exceptional customer service by representing DMC’s core values with customer engagement
- comprehend and retain knowledge of current and upcoming products through email releases and flawlessly execute all QC feedback forms and quizzes on time
- maintain a clean and presentable workplace and service area using materials for guidance
- fully comprehend proper channels of communication in every scenario
- communicate effectively with assistant managers and store managers on current events in store to drive performance
- engage with new staff members in the barista training program to assist in skills and development
- protect and maintain company assets and equipment by communicating all issues to store leadership for prompt resolution
- train and understand DMC equipment functions
- train and understand POS and cash handling procedures
- train and understand DMC espresso bar and brewing skills including handcraft methods
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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