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Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Medical
Dental
Vision
Life insurance
401k
Paid Time Off
Annual Bonus Opportunity

Job Description

Seminole Hard Rock Hotel & Casino Hollywood stands as the flagship casino resort of Hard Rock International and is owned by the Seminole Tribe of Florida. Known worldwide as an entertainment, gaming, and hospitality destination, this expansive resort reflects a bold vision of luxury and superior guest experiences. With the completion of a remarkable $1.5 billion expansion in 2019, the property now showcases 1,271 upscale guestrooms spread across three distinct towers, including the iconic Guitar Hotel and the exclusive Oasis Tower featuring swim-up suites. Guests enjoy a multifaceted experience here that extends beyond gaming, offering a lush Bora Bora-style lagoon... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 1 year relevant experience
  • ability to communicate effectively in English
  • capability to work any shift including nights, weekends, and holidays
  • ability to lift and move up to 50 pounds
  • must obtain gaming licensure through background check
  • willingness to work in a fast-paced, noisy, and sometimes smoky casino environment

Job Qualifications

  • Minimum of 1 year experience in customer service, coffee bar, or barista role
  • experience in cashiering and money handling preferred
  • ability to create a positive, memorable guest experience
  • commitment to exceed position responsibilities
  • professional appearance and outgoing personality
  • effective communication in English
  • flexibility to work nights, weekends, and holidays

Job Duties

  • Greet and take guest orders in a courteous and efficient manner
  • prepare hot and cold food orders including coffee and espresso drinks and sandwiches
  • collect various forms of payment and process orders using the cash register
  • keep service area, guest tables, and storage area clean, sanitary, and organized
  • handle and resolve customer concerns or relay complaints and compliments to the Assistant Manager
  • perform all side work and stock supplies at assigned station
  • maintain food service carts in the outlet
  • promote positive public and employee relations
  • complete all set-up and closing duties timely
  • perform other assigned duties

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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