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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $16.90 - $21.00
Work Schedule
Flexible
Weekend Shifts
Benefits
medical benefits
401(k)
Complimentary shift drink
employee discount
Closed on Sundays
Job Description
Kuppa Joy Coffee House is a community-centered coffee establishment dedicated to enriching the everyday experience by combining quality coffee with meaningful connections. Rooted in values of growth, integrity, hospitality, and continuous improvement, Kuppa Joy has been serving its community for over a decade, making coffee not just a beverage but a means of bringing people together. This company encourages a culture of pride in work, personal care, and development, aiming to foster an environment that supports team members in their personal and professional growth. While faith is a foundational part of Kuppa Joy's culture, employment does not require adherence to... Show More
Job Requirements
- California Food Handler Certification must obtain upon hire
- Completion of pre-employment assessments sent via email
- Participation in a video interview as part of the hiring process
- Minimum availability of 25 hours per week
- Availability on Saturdays, weekends, and holidays as required
Job Qualifications
- Strong customer service and communication skills
- A positive, approachable, and professional demeanor
- Reliability, punctuality, and attention to detail
- Coachability and openness to feedback
- Ability to adapt in a fast-paced, team-oriented environment
- Organizational skills and a logical approach to problem solving
- A genuine desire to grow and improve
Job Duties
- Greet and engage guests warmly, creating a welcoming and inclusive environment
- Deliver attentive, friendly, and solution-oriented customer service
- Represent Kuppa Joy's values through professionalism, teamwork, and attitude
- Resolve guest concerns respectfully and escalate when appropriate
- Prepare coffee, espresso, and specialty beverages according to company recipes and quality standards
- Maintain accuracy and consistency in drink preparation
- Demonstrate willingness to learn about coffee, brewing methods, and product knowledge
- Operate POS/register systems accurately and responsibly
- Follow all cash handling and register procedures
- Support team members during peak periods to ensure smooth café operations
- Maintain cleanliness and organization of workstations, café areas, and equipment
- Follow all health, safety, and sanitation guidelines
- Adhere to company policies outlined in the Employee Handbook
- Complete required trainings and certifications in a timely manner
- Stand for extended periods of time
- Perform repetitive tasks
- Lift and carry items weighing up to 40 pounds
- Work in a fast-paced café environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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