Barista-Cashier - Lilly

Indianapolis, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $14.00 - $16.00

Work Schedule

Day Shifts

Benefits

weekly pay

Paid training

Employee Discounts

employee referral programs

Paid Vacations

Medical insurance

Dental Insurance

Vision Insurance

401k Plans

growth opportunities

Job Description

CC Holdings is a reputable company dedicated to fostering a HEART culture, which stands for Heartfelt, Efficient, Accountable, Respectful, and Team-oriented values. With a commitment to serving both guests and team members with outstanding hospitality and respect, CC Holdings has established itself as a key player in the hospitality and service sector. They operate various food service outlets, including the Eli Lilly Coffee Zon and Fuzion Cafes located in downtown Indianapolis inside the Eli Lilly Corporate and Technology buildings. These cafes serve as vital hubs for community engagement, providing exceptional coffee and food service in a fast-paced corporate environment. The company champions community connections and a supportive team atmosphere, making it an attractive employer within the region.

The current opportunity at CC Holdings is for full-time and part-time barista, cashier, and customer service representative (CSR) roles. These positions are based at the Eli Lilly Coffee Zon and Fuzion Cafes with weekday shifts available Monday through Friday from 6:30 am to 4:30 pm, with varied shift lengths and no weekend or holiday work, making this ideal for candidates seeking reliable daytime hours. The barista role involves preparing and serving hot and cold beverages like coffee, espresso, tea, and smoothies with consistent quality and efficiency. Baristas are also responsible for educating customers about the menu, up-selling products, and providing a warm and welcoming experience. Cashiers handle transaction processing through a point-of-sale system, responsible for cash drawer balance, making change, and providing excellent customer service.

CC Holdings offers a competitive starting wage of up to $16.00 per hour plus tips, backed by a comprehensive benefits package including weekly pay, paid training, employee discounts, referral programs, paid vacations, medical, dental and vision insurance options, 401K plans, and opportunity for advancement within the company. Candidates must pass a background check and drug screening, which are covered by the employer, and must provide documentation of full COVID-19 vaccination with no exceptions.

This role is perfect for energetic individuals who thrive in fast-paced environments and enjoy working with customers and team members in a collaborative setting. The company values professionalism with an emphasis on hygiene and appearance, punctuality, and teamwork. If you possess a passion for delivering excellent coffee and customer experience and are looking for a stable yet dynamic work environment, CC Holdings invites you to apply and join their growing, skilled team.

Job Requirements

Must be fully vaccinated with documentation
able to pass background check and drug screening
arrives in proper uniform and maintains grooming standards
availability for shifts Monday through Friday within 6:30 am to 4:30 pm
ability to set up and maintain a clean work station
ability to prepare beverages according to cafe guidelines
ability to follow portion control and presentation standards
capable of restocking items and maintaining station organization
able to use and care for equipment properly
strong customer service skills
able to handle cash with accuracy
willing to work collaboratively as part of a team
able to adapt to changes and willingness to assist in additional tasks
commitment to safety, sanitation and organizational standards

Job Qualifications

Prior barista, cashier or customer service experience preferred but not required
ability to communicate effectively with customers and team members
demonstrates hospitality and respect in all interactions
ability to handle cash transactions accurately
basic knowledge of coffee and beverage preparation is a plus
ability to work well in a fast-paced team environment
good organizational skills
understanding of safety and sanitation practices
willingness to learn and adapt
ability to follow instructions and standard operating procedures

Job Duties

Arrives in proper uniform and adheres to all grooming standards
sets up station according to cafe guidelines
prepares all beverages as directed in a sanitary and timely manner
follows portion control and presentation specifications as set by the cafe
restocks all items as needed throughout shift
cleans and maintains station in practicing good safety, sanitation, and organizational skills
uses and maintains all equipment in station properly
acts as the front line customer service representative, greeting customers with a smile and taking orders efficiently
demonstrates hospitality, respect and kindness toward customers and team members
merchandises products, checks for quality, ensures presentation and restocks
provides fast, timely and accurate service by communicating and organizing tasks and assisting other baristas
suggestive sells and keeps customers informed of products and promotions
follows all cash handling procedures
assists in financial accountability by correctly recording orders, receiving and giving change, and counting the cash drawer
thanks customers and invites them to return
acts as a role model and helps train new baristas and cashiers
supports team operations, standards and company culture
adapts well to change
demonstrates excellent communication and listening skills
shows a passion for hospitality and coffee
willing to assist in other tasks when asked