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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k)
Disability insurance
Employee assistance program
Health Insurance
Life insurance
Paid Time Off
room discounts
Employee Food and Beverage Discounts
Job Description
Driftwood Hospitality Management is a distinguished leader in the hospitality industry known for its fully integrated approach to delivering exceptional hospitality services. Rooted in a culture that empowers associates to take initiative, be proactive, and significantly contribute to the success of each property, Driftwood Hospitality Management has earned a reputation for outstanding client service. The company prides itself on assembling the best talent across every employee level and hotel, which creates an environment where excellence in hospitality is both a goal and standard. Driftwood Hospitality Management operates a diverse portfolio of hotels with an emphasis on fostering a workplace where... Show More
Job Requirements
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and or holidays
- Able to maintain store operating policies and standards including providing quality beverages and food products, cash handling and store safety and security
- Excellent communication and customer service skills
- Ability to lift up to 30 pounds continuously throughout the shift
- Ability to stand and walk for extended periods
- Ability to perform frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling
Job Qualifications
- No previous experience required
- Excellent communication and customer service skills
- Ability to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Maintain regular and consistent attendance and punctuality
- Ability to adhere to store operating policies and standards including providing quality beverages and food products, cash handling, and store safety and security
Job Duties
- Maintain calm demeanor during high volume or unusual events to keep store operating to standard and set a positive example for the shift team
- Anticipate customer and store needs by constantly evaluating environment and customers for cues
- Communicate information to manager so the team can respond as necessary
- Deliver legendary customer service by acting with a customer comes first attitude and connecting with customers
- Discover and respond to customer needs
- Follow operational policies and procedures including cash handling and safety and security to ensure the safety of all partners during each shift
- Maintain a clean and organized workspace so partners can locate resources and product as needed
- Provide quality beverages, whole bean, and food products consistently by adhering to recipe and presentation standards
- Follow health, safety, and sanitation guidelines for all products
- Maintain regular and punctual attendance
Job Criteria
Experience
No experience required
Job Location
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