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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
flexible schedule
Training and development opportunities
Job Description
Ziggi's Coffee is a well-established coffee company known for its commitment to delivering high-quality coffee and exceptional customer experiences in a friendly and welcoming environment. As a specialty coffee brand, Ziggi's Coffee focuses on creating positive moments for customers through excellent service and premium beverage offerings. Their establishments are designed to be community-centric spaces where guests feel valued and comfortable, whether they are stopping by for their morning coffee or meeting friends. Thoughtfully designed stores, enthusiastic team members, and an emphasis on quality and service are the cornerstones of Ziggi's Coffee's success and reputation. With a dedication to inclusivity and... Show More
Job Requirements
- High school diploma or equivalent
- Availability to work early mornings, weekends, and flexible hours
- Ability to stand for extended periods and perform physical tasks
- Strong customer service orientation
- Ability to multitask and remain calm under pressure
- Reliable and punctual
- Basic knowledge of coffee preparation is a plus
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or food and beverage industry preferred
- Strong communication and interpersonal skills
- Ability to work well in a fast-paced team environment
- Basic math skills for handling transactions
- Willingness to learn and adapt
- Positive attitude and friendly demeanor
Job Duties
- Greet each guest with genuine enthusiasm and create a welcoming environment
- Personalize interactions by remembering regulars and making newcomers feel at home
- Resolve customer concerns calmly and professionally
- Maintain a high standard of guest service during peak hours
- Support coworkers and communicate openly with team and leadership
- Take ownership of cleaning, stocking, and restocking stations
- Balance making drinks, assisting guests, and keeping work areas clean
- Stay calm and prioritize tasks when multitasking
- Learn new skills such as drink recipes and point-of-sale systems
- Take feedback and use it to improve performance
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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