
Barista: 7a - 3p. Must be able to work Sunday's
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.23 - $21.27
Work Schedule
Flexible
Benefits
flexible scheduling
comprehensive medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Traditional pension plan
401k plan
access to base facilities
Mass Transit program
employee status with the Department of Defense
Job Description
The Exchange is a well-established retail and food service organization operating on military bases, dedicated to providing exceptional shopping and dining experiences to military personnel, their families, and authorized patrons. The Exchange, overseen by the Department of Defense, plays a crucial role in enhancing the quality of life for service members by offering various retail services, food and beverage options, and community engagement opportunities right on the base. Their commitment is not only to customers but also to their employees, offering career growth opportunities, comprehensive benefits, and a supportive work environment. This unique setting provides a blend of retail excitement and community service, making it a distinguished employer within the military community. The Exchange empowers its employees by offering them access to base facilities, Mass Transit programs, and the prestige of being part of a Department of Defense operation, reinforcing a strong sense of purpose and pride in their work.
The role of Barista within the Exchange Starbucks outlets is designed for individuals who thrive in a fast-paced, customer-focused environment where individuality and interpersonal connections are celebrated. As a Barista, you will be the face of the coffee shop, providing handcrafted, high-quality beverages with precision and care, while creating an inviting and warm atmosphere. Your presence will contribute to making the Starbucks store a social hub and gathering place on the military base, building a sense of community among customers. The position emphasizes excellent customer service skills, from greeting customers with a friendly smile to engaging in meaningful conversations that enhance their overall experience. You will have the opportunity to work flexible schedules, making it suitable for a variety of lifestyles and commitments.
This position offers a competitive compensation package inclusive of comprehensive medical, dental, life, and disability insurance, paid time off, shift differential and holiday pay. Furthermore, qualifying associates can benefit from traditional pension plans and 401K retirement savings plans, securing long-term financial wellbeing. The job also provides access to the base's exclusive resources, further enriching the employee experience. As a Barista, your responsibilities will include greeting customers with genuine warmth, efficiently processing orders, preparing coffee and tea beverages, replenishing food items, wrapping sandwiches, maintaining cleanliness, and adhering to health and safety standards. The role also requires adaptability and a willingness to learn and implement new technologies used in daily operations. Physical requirements include the ability to lift moderately heavy items and perform tasks that demand attention to detail and quick thinking. Working at the Exchange is more than just a job; it is a place that prioritizes employee development and growth, valuing the contributions of each individual while fostering a collaborative and supportive team culture. With opportunities to cross-train in other areas and develop new skills, the role offers a pathway for career advancement within the organization.
The role of Barista within the Exchange Starbucks outlets is designed for individuals who thrive in a fast-paced, customer-focused environment where individuality and interpersonal connections are celebrated. As a Barista, you will be the face of the coffee shop, providing handcrafted, high-quality beverages with precision and care, while creating an inviting and warm atmosphere. Your presence will contribute to making the Starbucks store a social hub and gathering place on the military base, building a sense of community among customers. The position emphasizes excellent customer service skills, from greeting customers with a friendly smile to engaging in meaningful conversations that enhance their overall experience. You will have the opportunity to work flexible schedules, making it suitable for a variety of lifestyles and commitments.
This position offers a competitive compensation package inclusive of comprehensive medical, dental, life, and disability insurance, paid time off, shift differential and holiday pay. Furthermore, qualifying associates can benefit from traditional pension plans and 401K retirement savings plans, securing long-term financial wellbeing. The job also provides access to the base's exclusive resources, further enriching the employee experience. As a Barista, your responsibilities will include greeting customers with genuine warmth, efficiently processing orders, preparing coffee and tea beverages, replenishing food items, wrapping sandwiches, maintaining cleanliness, and adhering to health and safety standards. The role also requires adaptability and a willingness to learn and implement new technologies used in daily operations. Physical requirements include the ability to lift moderately heavy items and perform tasks that demand attention to detail and quick thinking. Working at the Exchange is more than just a job; it is a place that prioritizes employee development and growth, valuing the contributions of each individual while fostering a collaborative and supportive team culture. With opportunities to cross-train in other areas and develop new skills, the role offers a pathway for career advancement within the organization.
Job Requirements
- Able to lift up to 45 pounds (occasional lifting over 50 pounds)
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
Job Qualifications
- High school diploma or equivalent
- Creditable job-related experience may substitute for education on a 9 months for 9 months basis
- Excellent attention to detail
- Willingness to cross-train and work in different store areas
- Must have a welcoming and helpful attitude toward customers and team members
- Excellent communication skills
- Basic computer skills
- Preferred experience in fast food or similar customer service environments
Job Duties
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them
- Listen to customer needs
- ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
- Ensure customers have an extraordinary experience while shopping
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
- Prepare simple salads, coffee, and tea
- Replenish food at serving stations
- Prepare and wrap sandwiches
- Wash, pare, and cut vegetables and fruits
- Make and serve fountain items such as banana splits, sundaes, milk shakes, soda, etc.
- Decorate ice cream party favors using standard decorating patterns
- Prepare pizza to order by adding ingredients to a purchased crust or cook frozen pizza
- Operate microwave or conventional oven for heating simple food items
- Serve hot dogs, ice cream, pizza, popcorn, prewrapped sandwiches, beverages, and snack items at portable or stationary snack stands and mobile pushcarts
- Maintain required level of sanitation and cleanliness of work area
- Collect money, ring sales on cash register, and make change
- Participate in the establishment and achievement of service and sales goals
- Assist in stock availability by taking periodic counts and reporting issues
- Resolve customer complaints at the lowest level and inform management of barriers to optimal customer experience
- Actively communicate and promote the benefits of the Military Star credit card to customers to drive sales growth and increase customer loyalty
- Perform other related duties as assigned
Job Criteria
Experience
No experience required
Job Location
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