Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $19.75
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Work Schedule

Flexible
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Benefits

Medical
Dental
Vision
401(k) Plan
Paid Time Off
Parental leave
Free coffee
Employee Discounts
Continuing Education

Job Description

Sightglass Coffee is a renowned specialty coffee company dedicated to creating distinctive and immersive experiences for both its employees and customers. Founded with a passion for high-quality coffee and an eye for detail, Sightglass has established itself as a pivotal player in the coffee industry, known for its commitment to craftsmanship and education. The company operates several cafes that are more than just places to grab a cup of coffee; they are community hubs where coffee lovers come together to explore and appreciate the nuances of well-prepared beverages. Sightglass Coffee is not just about coffee; it is about the journey— from bean to cup. The company prides itself on the quality and variety of its coffee selections, including expertly roasted beans and a unique approach to brewing methods such as espresso, pour over, and flash chill brewing. On top of that, they also offer a curated selection of loose-leaf teas and quality food and merchandise, making each visit a carefully crafted experience.

The role of a barista at Sightglass Coffee is integral to maintaining and elevating this experience. Reporting directly to the Store Manager, baristas are responsible for delivering an unmatched coffee experience. This role requires a genuine passion for coffee and a desire to learn the intricate details about the craft and the products that set Sightglass apart from other coffee providers. Baristas at Sightglass are not only skilled in preparing a wide array of beverages, including espresso drinks, pour over coffees, and teas, but they also serve as ambassadors for the brand by educating customers about the current offerings. This responsibility extends beyond beverage preparation to encompass knowledge about beans, food, and merchandise. The baristas work as part of a team focused on upholding the company’s product and service standards while ensuring smooth day-to-day operations within the cafe. They must adhere strictly to company policies including cash handling, hospitality standards, and general operational procedures. This position demands the highest levels of professionalism, customer service, and leadership qualities, ensuring that every customer interaction reflects the company’s commitment to excellence. Working at Sightglass Coffee offers a dynamic and supportive environment where constant learning and professional growth are encouraged. Employees benefit from a culture that values craftsmanship, curiosity, and collaboration, making it an ideal place for individuals passionate about coffee and customer service to thrive and contribute meaningfully to the industry.

Job Requirements

  • Ability to work a flexible schedule to meet the needs of the business, including early mornings, evenings, weekends, and holidays
  • ability to lift and carry up to 50 pounds and stand for 4+ hours
  • ability to maneuver effectively around the café, office, and up/downstairs

Job Qualifications

  • Demonstrated enthusiastic desire to work with coffee
  • ability to function and be efficient within a team
  • capable of executing multiple tasks at once and remaining composed under stress
  • possess an exceptional level of customer service and professionalism
  • maintain an organized and methodical work style
  • ability to retain coffee specific knowledge of our current offerings, while exhibiting confidence and clarity when communicating product information
  • possession of a current ServSafe Food Handler’s card and/or acquire certificate

Job Duties

  • Deliver an unmatched coffee experience and serve our full range of beverages including espresso, pour over, flash chill, and loose-leaf tea
  • stay knowledgeable and educate customers on current offerings including beans, drinks, food, and merchandise
  • follow manager directives and support team members to anticipate needs, ensure smooth café operations, and uphold our product and service standards
  • adhere to company policies including but not limited to cash handling, product standards, and hospitality best practices
  • strive for the highest standards in drinks, customer interaction, attitude and leadership

Job Criteria

Experience

No experience required


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