Barista

The Durham is a distinguished hospitality establishment known for its exceptional commitment to quality, kindness, and inclusivity, embodying the spirit of its namesake city. Proudly serving as an ambassador of the local culture, The Durham has built a reputation for fostering a welcoming environment where guests can feel at home, whether they are visiting for business, leisure, or to experience the city's unique charm. The hotel embraces a set of core values designed to inspire wonder, foster hospitality, pursue excellence, demonstrate intentionality, and cultivate community. These values are reflected in every aspect of the guest experience, from innovative service details to community engagement and teamwork among staff members.

The Coffee Bar at The Durham is a vibrant and inviting space within the hotel that provides guests with expertly crafted coffee beverages and light fare. The barista position is a pivotal customer-facing role tasked with delivering an exceptional hospitality experience that aligns with The Durham's core values. This role requires a barista who can blend technical skill with outstanding interpersonal communication, creating memorable interactions with guests during each visit. The barista will greet guests warmly, take and prepare drink and food orders according to hotel standards, and provide knowledgeable recommendations about menu offerings. Attention to detail is essential for maintaining high standards of drink preparation and service presentation. Additionally, the barista is responsible for handling cash transactions accurately, managing inventory needs, and ensuring cleanliness and safety at the bar area to meet all health regulations.

As a representative of The Durham, the barista plays a crucial role in setting the tone for guests’ experiences, not only through beverage service but also by offering guidance about the hotel’s amenities and the surrounding community. This role requires flexibility in scheduling, including availability for nights, weekends, and holidays, to support the hotel’s dynamic operational needs. Candidates with at least one year of barista experience, a positive customer-oriented attitude, strong organizational skills, and proficiency in English communication will find this role rewarding and aligned with their professional growth.

In addition to competitive hourly wages plus tips, baristas at The Durham benefit from an employee discount, a flexible schedule, and participation in the employee referral program. Full-time employees qualify for paid time off and comprehensive insurance benefits including medical, dental, vision, and life coverage. Working at The Durham offers an opportunity to engage with a collaborative team in a setting that emphasizes innovation, inclusiveness, and excellence, making this barista role ideal for individuals passionate about hospitality and community engagement.