Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $25.80
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Benefits

Health Insurance
tip sharing
Paid Time Off
employee discount
Retirement Plan
Training and Development
Uniform allowance

Job Description

Marriott International is a global leader in the hospitality industry, known for its commitment to excellence and innovation. Among its diverse portfolio of brands, W Hotels stands out by redefining luxury through a vibrant, original, and forward-looking approach. Located in the heart of Hollywood, California, W Hotels offers guests an immersive experience marked by the culture of 'Whatever/Whenever' service, which embraces creating unforgettable moments tailored to guests' desires. Marriott International is committed to providing equal employment opportunities and fostering a workplace that celebrates diversity, inclusion, and respect for all employees. As part of its inclusive hiring practices, Marriott welcomes applicants from all backgrounds and is dedicated to creating an environment where every individual can thrive and contribute meaningfully to the brand's vision.

The role available is a full-time, non-management position within the Food and Beverage and Culinary category at the W Hotels location on 6250 Hollywood Blvd, Hollywood, CA. The hourly pay rate is $25.80 and the position is tip eligible. This essential role focuses on supporting the smooth operation of the hotel's dining services by managing opening and closing duties, handling customer transactions through the MICROS system, preparing food and coffee orders, and maintaining cleanliness and organization throughout the workspace. The employee is responsible for ensuring all equipment, including coffee machines, is operated according to schedule and that all dining areas remain clean and orderly throughout the shift.

Additional responsibilities involve managing the cash register with accuracy, completing necessary cashier reports, resolving discrepancies, and securing the cash drawer at the end of the shift. The role also requires compliance with company safety policies, reporting maintenance or safety issues, and maintaining a professional and polished appearance at all times. Employees are expected to work collaboratively with team members, uphold the company’s standards for quality assurance, and contribute respectfully to a positive work environment.

Physical demands include the ability to lift or move objects under 25 pounds, stand, sit, or walk for extended periods during a shift, and perform tasks that involve fine motor skills and coordination such as manipulating various tools and equipment. The role also requires mobility to navigate confined or elevated spaces, climb stairs or ramps, and reach overhead or below knee levels. Communication skills are essential for greeting guests and interacting professionally via phone and in person.

W Hotels seeks candidates with at least a high school diploma or GED equivalent. While no prior related work or supervisory experience is required, the ideal candidate is one who embraces the dynamic hospitality environment and is motivated to deliver exceptional service in alignment with W Hotels’ mission to expand horizons and awaken curiosity. Joining W Hotels means becoming part of a global team committed to fostering creativity, inclusivity, and excellence while encouraging employees to realize their full potential and grow their careers within Marriott's prestigious brand family.

Job Requirements

  • High school diploma or equivalent
  • Willingness to perform physical tasks including lifting under 25 pounds and standing for long periods
  • Ability to communicate effectively in English
  • Capability to operate cash register and MICROS ordering system
  • Compliance with company safety policies
  • Availability to work full-time
  • Ability to maintain professional appearance and behavior
  • Willingness to support team goals and work in a dynamic hospitality setting

Job Qualifications

  • High school diploma or equivalent
  • No previous related work experience required
  • No supervisory experience required
  • Ability to use point of sale systems
  • Strong communication skills
  • Ability to work collaboratively in a team environment
  • Basic knowledge of safety standards and procedures
  • Commitment to professional appearance and conduct

Job Duties

  • Comply with opening and closing tasks such as organizing supplies and equipment, cleaning all equipment and areas, locking doors
  • Organize, stock, and maintain work areas
  • Enter orders into the cash register system and process customer payments
  • Take orders, enter them into the MICROS system, and prepare food and coffee
  • Ensure appliances like coffee machines are turned on and off at appropriate times
  • Clean tables and coffee cart areas
  • Maintain cleanliness of dishes, utensils, work areas, tables, and equipment throughout the day
  • Obtain necessary change for expected transaction levels
  • Balance cash register at end of shift, complete cashier reports, resolve discrepancies, and secure cash drawer
  • Comply with company safety policies and report any maintenance issues, safety hazards, accidents, or injuries
  • Maintain a clean and professional appearance with uniform and personal grooming
  • Protect company information and assets
  • Support coworkers and treat them with dignity and respect
  • Assist the team to achieve common goals
  • Meet quality assurance expectations and standards
  • Perform physical tasks including lifting and moving objects under 25 pounds, standing or walking for extended periods, and maneuvering in confined spaces
  • Communicate clearly and professionally with guests and coworkers
  • Perform other reasonable tasks as assigned by supervisors

Job Criteria

Experience

No experience required


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