Job Overview

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Compensation

Hourly
Range $14.75 - $17.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement savings plan
Training and Development
employee recognition programs

Job Description

Marriott International is a globally renowned hospitality company recognized for its commitment to providing exceptional guest experiences through its diverse portfolio of hotel brands, including Sheraton Hotels & Resorts. Established in 1937, Sheraton has become a symbol of quality and service, welcoming travelers and guests in over 400 communities worldwide. Marriott International prides itself on fostering an inclusive work environment that values diversity, encourages personal growth, and offers career opportunities to individuals from all backgrounds. The company is dedicated to upholding equal employment opportunities and creating supportive, engaging workspaces where associates can thrive and contribute positively to the guest experience.

The position available is a key role within the Sheraton Hotels & Resorts team, focused on ensuring smooth daily operations related to guest services within a hospitality setting. This role involves the complete execution of opening and closing duties, including setting up necessary supplies, maintaining cleanliness and organization of work areas and equipment, and properly securing the premises at the end of shifts. The job requires operating the MICROS cash register system proficiently for order taking and payment transactions, alongside the preparation of food and coffee beverages meeting the company's quality standards. Individuals in this role will be responsible for maintaining a positive and professional appearance, adhering to all company safety and security policies, and contributing actively to the team by supporting shared goals and fostering positive working relationships.

This role demands strong customer service skills, with associates expected to welcome and acknowledge guests in a manner consistent with Sheraton’s high standards, anticipate guest needs, and ensure an engaging and satisfying experience during their visit. Physical activity is a routine part of the job, requiring standing, walking, lifting light objects, and performing manual tasks to keep work areas spotless and operational. Candidates should be able to perform duties such as visually inspecting equipment for defects and safely handling a variety of physical tasks. The position emphasizes safety compliance, accurate handling of cash and bank reports, and maintaining confidentiality and protection of the hotel’s assets.

Sheraton Hotels & Resorts offers an excellent environment for individuals looking to begin or advance their career in hospitality, especially those who are enthusiastic about delivering a meaningful guest experience and being part of a supportive team. The company nurtures an inclusive culture where associates can belong, grow, and become their best selves. Joining Sheraton means becoming part of a larger Marriott International network, known worldwide for its dedication to quality and employee development. This role does not require previous related work or supervisory experience and welcomes those with a high school diploma or GED equivalent who are ready to contribute to the traditional warmth and excellence associated with Sheraton hospitality.

Job Requirements

  • High school diploma or GED equivalent
  • willingness to perform physical tasks such as lifting and bending
  • ability to use cash register and MICROS system
  • good communication skills
  • ability to maintain professional appearance
  • ability to follow safety and security procedures
  • availability to work flexible hours including opening and closing shifts

Job Qualifications

  • High school diploma or GED equivalent
  • no previous related work experience required
  • no supervisory experience required
  • strong communication skills
  • ability to work as part of a team
  • customer service orientation
  • basic math and cash handling skills
  • ability to follow safety protocols
  • physical ability to perform job duties

Job Duties

  • Complete opening and closing duties including setting up supplies and tools
  • clean equipment and areas
  • lock doors
  • set up, stock, and maintain work areas
  • input orders into cash register system and collect payments
  • take orders and record in MICROS system
  • prepare food and coffee beverages
  • ensure appliances are turned on/off at appropriate times
  • bus coffee cart areas and tables
  • clean dishes, utensils, work areas, tables, and equipment throughout the day
  • obtain change for expected business level
  • count bank at end of shift and complete cashier reports
  • resolve discrepancies
  • drop off receipts and secure bank
  • follow company safety and security policies and report unsafe conditions
  • complete safety training
  • maintain professional uniform and appearance
  • protect company assets
  • welcome and acknowledge guests
  • anticipate and address guest service needs
  • assist individuals with disabilities
  • maintain positive working relationships
  • support team goals
  • ensure adherence to quality standards
  • visually verify information and inspect equipment
  • perform physical tasks including lifting, bending, and moving
  • complete other reasonable duties as requested

Job Criteria

Experience

No experience required


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