Job Overview
Compensation
Hourly
Exact $21.45
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Training and Development
Job Description
Starbucks is a globally recognized leader in the coffee and beverage industry, renowned for its commitment to quality, customer experience, and community engagement. Established as a premium coffeehouse chain, Starbucks has grown from a local Seattle coffee shop into an iconic brand that sets the standard for specialty coffee worldwide. The company prides itself on creating a unique, welcoming atmosphere where customers can enjoy expertly crafted drinks, build connections, and find a moment of respite in their busy lives. Starbucks operates thousands of stores globally, providing consistent service, high-quality products, and an inclusive environment that values diversity and innovation. As part of the service-driven culture at Starbucks, employees are empowered to play an important role in delivering the brand experience and fostering customer loyalty through genuine interactions and attention to detail.
The role of Barista within Starbucks is pivotal to the customer experience, making it an exciting opportunity for individuals who are enthusiastic about coffee and excel in fast-paced environments. This position primarily involves preparing and serving a variety of coffee and tea beverages to customers while maintaining high standards of quality and customer service. The Barista fulfills orders and completes sales transactions efficiently and accurately, ensuring that each customer's needs are met with friendliness and professionalism. Beyond beverage preparation, this role supports essential store operations such as cleaning food preparation areas, customer seating spaces, restocking inventory, and adhering to store safety and operational policies. The Barista works closely with the Store Manager and the wider team to uphold Starbucks' reputation for service excellence.
This role is non-exempt and offers valuable hands-on experience in customer interaction, beverage craft, and retail operations. Baristas are expected to be knowledgeable about Starbucks products and capable of educating customers on coffee bean varieties, brewing methods, and other specialty offerings. The position requires an ability to thrive under pressure during high-volume periods, maintaining composure and a positive demeanor to support a seamless store operation. Effective communication skills, teamwork, and a genuine enthusiasm for coffee and customer service are key attributes of successful Baristas. Those joining Starbucks in this role become part of a collaborative and dynamic work environment, where continuous learning and development are encouraged. This fosters career growth opportunities within Starbucks’ expansive operational footprint. Overall, the Barista position is an excellent entry point for individuals passionate about coffee culture, dedicated to delivering remarkable customer experiences, and seeking to be part of a globally respected brand.
The role of Barista within Starbucks is pivotal to the customer experience, making it an exciting opportunity for individuals who are enthusiastic about coffee and excel in fast-paced environments. This position primarily involves preparing and serving a variety of coffee and tea beverages to customers while maintaining high standards of quality and customer service. The Barista fulfills orders and completes sales transactions efficiently and accurately, ensuring that each customer's needs are met with friendliness and professionalism. Beyond beverage preparation, this role supports essential store operations such as cleaning food preparation areas, customer seating spaces, restocking inventory, and adhering to store safety and operational policies. The Barista works closely with the Store Manager and the wider team to uphold Starbucks' reputation for service excellence.
This role is non-exempt and offers valuable hands-on experience in customer interaction, beverage craft, and retail operations. Baristas are expected to be knowledgeable about Starbucks products and capable of educating customers on coffee bean varieties, brewing methods, and other specialty offerings. The position requires an ability to thrive under pressure during high-volume periods, maintaining composure and a positive demeanor to support a seamless store operation. Effective communication skills, teamwork, and a genuine enthusiasm for coffee and customer service are key attributes of successful Baristas. Those joining Starbucks in this role become part of a collaborative and dynamic work environment, where continuous learning and development are encouraged. This fosters career growth opportunities within Starbucks’ expansive operational footprint. Overall, the Barista position is an excellent entry point for individuals passionate about coffee culture, dedicated to delivering remarkable customer experiences, and seeking to be part of a globally respected brand.
Job Requirements
- Ability to bend, twist, and stand to perform normal job functions
- Ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
- Some cash handling and customer service experience preferred
Job Qualifications
- Ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
- Ability to learn and maintain knowledge of Starbucks products and procedures
- Some cash handling and customer service experience preferred
Job Duties
- Greets customers and takes food order
- provides information about products and looks for opportunity to up-sell products
- Prepares all drink orders to Starbucks and HMSHost standards
- Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash handling policies and procedures
- Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
- Cleans and stocks customer area
- Follows HMSHost and Starbucks operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
Job Location
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