Barista

HMSHost is a renowned global hospitality company committed to delivering exceptional service to travelers around the world. With a broad presence in major travel venues such as airports, highways, and convention centers, HMSHost has firmly established itself as a leader in food and beverage service, dedicated to offering memorable experiences to its guests. The company provides extensive resources, training, and career advancement opportunities, creating an empowering work environment where employees feel valued and motivated to grow professionally.

At HMSHost, the focus is on earning the trust and loyalty of its workforce by fostering a workplace culture that emphasizes belonging, pride, and enjoyment in the work performed. Employees are not just serving food and beverages; they represent the cities they live in, helping travelers feel comfortable and cared for while on the move. This approach underpins HMSHost's success by emphasizing a positive employee experience coupled with competitive wages and comprehensive benefits.

The Barista position at HMSHost plays a crucial role in ensuring guests receive outstanding customer service and high-quality food and beverage products. Working under the guidance of the General Manager, the Barista is responsible for providing friendly and efficient service, fulfilling orders accurately, and maintaining cleanliness and organization within the establishment. This non-exempt role demands attention to detail, excellent communication skills, and a passion for consistent quality and customer satisfaction.

Responsibilities include greeting guests warmly, taking orders, providing knowledgeable menu recommendations, and processing transactions according to company policies. The Barista must prepare beverages and food items according to set recipes and presentation standards, ensuring a high level of quality and appearance. Additionally, maintaining the store’s visual appeal and cleanliness is essential, including stocking inventory, decorating customer areas, and adhering to health and safety regulations.

This role also offers a variety of benefits that contribute to a positive and supportive work environment. HMSHost provides health, dental, and vision insurance, generous paid time off including vacation and sick leave, holiday pay, and meal and transportation benefits. Employees have access to a 401(k) retirement plan with company matching, company-paid life insurance, tuition reimbursement, employee assistance programs, and various training and career growth opportunities. A referral program is available for employees to earn bonuses by recommending friends for employment.

Working as a Barista at HMSHost is an excellent opportunity for individuals who enjoy dynamic, customer-facing roles within a fast-paced, high-volume coffee shop setting. Preference is given to candidates with prior customer service experience, particularly those familiar with cash handling and working in busy coffee establishments. Physical requirements include the ability to stand and walk for long periods, lift up to 40 pounds, and perform repetitive motions. These attributes ensure that Baristas can perform their duties efficiently and safely.

Overall, HMSHost offers a fulfilling career path where employees are part of a larger mission to enhance the travel experience. If you are passionate about customer service, enjoy working in a team environment, and seek meaningful career development, joining HMSHost as a Barista is an opportunity to feel great at work every day while helping travelers feel good on the move.