Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.00
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee training
Career Development
diversity and inclusion programs
supportive work culture

Job Description

Concord Hospitality is a leading hospitality company renowned for its commitment to quality, integrity, community, profitability, and fun. Dedicated to providing superior guest experiences, Concord Hospitality operates numerous hotels and hospitality establishments across North America, emphasizing an "Associate First" culture that values personal development and recognizes the hard work and dedication of every team member. Their inclusive environment fosters diversity and inclusion, making it a great place to work for all individuals, where employees are encouraged to achieve work-life balance and advance their careers through continuous training and development opportunities.

This job posting is for a part-time Barista position within the Concord Hospitality family. The Barista plays an integral role connecting with guests in a friendly, enthusiastic, yet professional manner, providing timely service that enhances the overall guest experience. This role is critical in maintaining a welcoming atmosphere where customers feel valued and appreciated. The ideal candidate will have a minimum of six months of Barista experience and be comfortable working early morning shifts, particularly on weekends and holidays, with shift hours from 5:45 AM to 10:30 AM. The Barista is responsible for personalized guest service, maintaining a clean and organized workspace, and handling various cashier duties including accurate money handling and transaction recording using basic computer systems.

In addition to serving coffee and other beverages, the Barista must be proactive in managing stock levels and ensuring no discrepancies in cash handling. They must exhibit excellent interpersonal skills, be personable, and effectively communicate with customers from diverse cultural backgrounds. The role requires honesty, integrity, and accountability in all dealings and demands a neat appearance and professional demeanor. Fluency in more than one language is preferred to better serve a varied customer base. This position offers a competitive hourly wage of $16 and is designed for individuals who thrive in a fast-paced, customer-focused environment. Applicants without a resume will not be considered, highlighting the importance Concord Hospitality places on professionalism and experience.

Overall, this Barista position offers a unique opportunity to join a well-established hospitality company that values its employees and offers growth, stability, and a supportive work culture. With a focus on superior customer service and quality accommodations, Concord Hospitality is committed to ensuring every associate has the tools and environment needed to succeed and contribute meaningfully to their team. Joining Concord means becoming part of a company that celebrates its associates through recognition, support, and a vibrant team spirit expressed through their company cheer, "We Are Concord!".

Job Requirements

  • Minimum of six months barista experience
  • open availability to work morning shifts on weekends and holidays
  • ability to work part-time hours
  • ability to handle cash and operate computer systems
  • strong interpersonal skills
  • ability to work varied shifts including early mornings
  • ability to maintain cleanliness and orderliness
  • effective communication skills
  • ability to manage and resolve customer complaints
  • basic literacy and numeracy skills
  • neat and professional appearance
  • integrity and honesty in dealings

Job Qualifications

  • Minimum of six months barista experience
  • basic computer knowledge
  • cashier experience helpful
  • excellent interpersonal and communication skills
  • ability to handle money accurately
  • ability to maintain clean and organized work environment
  • ability to work varied hours including early mornings, weekends and holidays
  • ability to perform repetitive tasks with accuracy
  • ability to read and write
  • neat and professional appearance
  • knowledge of more than one language preferred

Job Duties

  • Providing personalized service to all guests
  • wiping up spills and maintaining cleanliness of all appliances and counter space throughout the morning
  • removing trash
  • being personable and able to meet the public
  • cashier experience and computer knowledge helpful
  • being proactive in counting money before a shift begins to avoid miscalculations at the end of the shift
  • greeting and welcoming customers
  • resolving different types of complaints from customers or addressing them to the restaurant manager
  • tabulating data regarding bills, total amounts, expenses in cash registers or recording them in computers
  • informing customers about modes of payment available including cash, check, credit card and debit card
  • stocking shelves and keeping a note of stock that are about to finish
  • handling money, currencies and coins accurately
  • performing repetitive work without any errors
  • maintaining records regarding transactions on computers
  • having basic computer awareness
  • demonstrating excellent interpersonal and people skills
  • dealing with customers politely
  • being dressed neatly
  • possibly knowing more than one language to serve diverse customers
  • demonstrating integrity, honesty and accountability in all dealings
  • being ready to work varied hours and weekends
  • having the ability to read and write

Job Criteria

Experience

No experience required


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