Job Overview

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Compensation

Hourly
Range $14.00 - $16.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities

Job Description

Our company operates a vibrant hotel marketplace that prides itself on providing guests with exceptional service and a welcoming atmosphere. Situated within a bustling hotel environment, our marketplace serves a variety of delicious grab-and-go food items and expertly crafted specialty coffee beverages. We are dedicated to creating a memorable hospitality experience for all visitors by maintaining high standards of quality, cleanliness, and guest engagement. Our team is comprised of passionate individuals who strive to exceed guest expectations and promote a friendly, supportive, and inclusive workplace culture. As an equal opportunity employer, we value diversity and are committed to ensuring an inclusive environment for all employees, recognizing that this drives innovation and enriches our service offerings.

The Barista role is a vital position within our hotel’s marketplace team, aimed at delivering exceptional guest service while preparing and serving a variety of high-quality coffee beverages, specialty drinks such as teas and smoothies, as well as grab-and-go food items. This role demands a friendly, detail-oriented, and dependable individual with a genuine passion for hospitality and customer service. The Barista will be responsible for ensuring the marketplace is clean, well-stocked, and operates efficiently, all while creating a welcoming atmosphere that encourages guests to return.

Scheduling for this role includes morning, midday, and weekend shifts, reflecting the dynamic pace of the hospitality industry. Specifically, shifts are Monday from 6:30 AM to 12 PM, Friday from 9:30 AM to 2:30 PM, and weekends from 6:30 AM to 2:30 PM. This schedule offers a consistent yet varied workweek suitable for candidates who embrace flexibility. As a Barista, you will play a key role in representing the brand, preparing beverages according to established recipes and standards, and engaging warmly with guests to ensure their experience exceeds expectations. You will operate point-of-sale systems to process transactions accurately and efficiently, maintain inventory by monitoring stock levels and replenishing as needed, and ensure compliance with health, sanitation, and safety regulations.

The ideal candidate will be comfortable working in a fast-paced environment and capable of multitasking effectively under pressure. Attention to detail and professionalism are essential to maintain the quality of products and services provided. You'll be working in close collaboration with other team members to support opening and closing duties, assist in cash handling procedures, and uphold the highest standards of cleanliness and organization within the marketplace and coffee stations. This role not only requires operational skills but also the ability to foster a positive atmosphere that enhances the overall guest experience. We seek someone dependable, punctual, and committed to upholding our company’s core values while delivering outstanding service from the moment guests enter the marketplace until they leave satisfied.

Job Requirements

  • Stand and walk for extended periods
  • Lift and carry up to 30 pounds
  • Frequently bend, reach, twist, and stoop
  • Use hands for repetitive motions while preparing beverages
  • Work in a fast-paced environment with exposure to hot beverages, kitchen equipment, and cleaning chemicals
  • Strong attention to detail and accuracy
  • Positive attitude with a guest-first mindset
  • Ability to learn beverage recipes and preparation techniques
  • Basic math and cash handling skills
  • Dependable, punctual, and professional appearance
  • Ability to maintain composure during busy service periods

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous barista, coffee shop, restaurant, retail, or hospitality experience preferred
  • Experience operating a POS system and handling cash transactions
  • Ability to multitask in a fast-paced environment
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Flexible schedule including mornings, evenings, weekends, and holidays

Job Duties

  • Prepare and serve coffee, espresso beverages, teas, smoothies, and other specialty drinks according to brand standards
  • Greet guests warmly and provide prompt, courteous, and personalized service
  • Accurately process cash, credit card, and mobile transactions using the point-of-sale (POS) system
  • Maintain cleanliness and organization of the marketplace, coffee station, seating area, and storage areas
  • Stock merchandise, beverages, snacks, and supplies while ensuring proper product rotation (FIFO)
  • Monitor inventory levels and notify management of items requiring replenishment
  • Prepare and package grab-and-go food items in accordance with food safety guidelines
  • Ensure compliance with health, sanitation, and safety regulations
  • Maintain knowledge of menu offerings and make recommendations to guests
  • Resolve guest concerns professionally and escalate issues when necessary
  • Assist with opening and closing duties, including cash handling, equipment cleaning, and daily checklists

Job Criteria

Experience

No experience required


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