Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
employee recognition programs

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to quality, exceptional service, and creating memorable guest experiences. With a portfolio of over 30 brands and thousands of properties worldwide, Marriott stands as a symbol of innovation, inclusivity, and career growth opportunities. One of its distinguished brands, JW Marriott, represents the luxury segment of Marriott's offerings, featuring more than 100 elegant properties located in gateway cities and distinctive resort locations across the globe. JW Marriott is renowned not only for its upscale services and luxurious accommodations but also for its dedication to associate well-being, training, and career development. Each property aims to foster a community environment where associates feel valued, empowered, and inspired to deliver the best hospitality experience to guests. At the JW Marriott brand, associates are encouraged to be confident, genuine, and innovative, carrying forward the legacy of the company founder, J.Willard Marriott. The brand also emphasizes holistic well-being, recognition programs, and opportunities to pursue personal and professional passions within a luxury and supportive setting.

The current role is a full-time, non-management Food and Beverage team member position located at the JW Marriott property at 100 W Trade Street, Charlotte, North Carolina. This role is designed for individuals with a strong work ethic and a passion for hospitality, who can maintain a professional and welcoming demeanor in all guest interactions. The position entails comprehensive opening and closing duties, including setting up necessary supplies and equipment, cleaning all areas, and securing the premises at the end of shifts. As a key member of the food and beverage team, the individual will take customer orders, input them using the MICROS cash register system, prepare coffee beverages and food items, and ensure a seamless guest experience throughout the service period. An integral part of the job involves maintaining cleanliness and organization in work areas, bussing tables, handling cash transactions accurately, and following all company safety and security protocols. Open availability is preferred to meet the dynamic scheduling needs of the hospitality industry.

This role requires excellent communication skills, a professional appearance, and the ability to work collaboratively with team members to achieve common goals. Tasks demand physical endurance, including standing, walking, bending, lifting moderate weights, and navigating confined or elevated spaces. The position does not require prior related work or supervisory experience, making it an excellent opportunity for candidates seeking an entry point into the hospitality field. The employer fosters an inclusive and diverse workplace and is committed to equal opportunity employment, welcoming applicants from all backgrounds including those with disabilities and veteran status.

Joining JW Marriott means being part of a globally respected luxury hospitality community where associates are encouraged to be their best selves through continuous development, recognition, and care. The role promises a unique work experience where thoughtful, heartfelt, forward-thinking service drives the brand's promise of "Wonderful Hospitality. Always." The successful candidate will contribute to the legacy of excellence and dedication that has made JW Marriott a symbol of hospitality worldwide.

Job Requirements

  • High school diploma or G.E.D. equivalent
  • Open availability preferred
  • Ability to stand for extended periods
  • Ability to lift and carry up to 25 pounds
  • Basic cash handling competency
  • Good communication skills
  • Ability to follow company policies and safety procedures
  • No supervisory experience required
  • Willingness to perform physical tasks associated with the role

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • No previous related work experience required
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Professional and clean personal appearance
  • Ability to follow safety and security procedures
  • Basic cash handling skills
  • Ability to work collaboratively with team members
  • Flexibility and open availability
  • Strong attention to detail

Job Duties

  • Complete opening and closing duties including setting up supplies and tools
  • Clean equipment and work areas
  • Input orders into cash register system and collect payments
  • Take orders and prepare food and coffee beverages
  • Ensure appliances are turned on and off appropriately
  • Buss coffee cart areas and tables
  • Count bank at end of shift and complete cashier reports
  • Follow safety and security policies and report incidents
  • Maintain professional appearance and confidentiality
  • Welcome and assist guests according to company standards
  • Develop positive working relationships with team
  • Stand, sit, or walk for extended periods
  • Move, lift, carry, and place objects up to 25 pounds
  • Perform other reasonable job duties as assigned

Job Criteria

Experience

No experience required


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