Barista

Marriott International is a globally recognized hospitality company renowned for delivering exceptional experiences to its guests. Among its portfolio of luxury brands, JW Marriott stands out with over 100 stunning hotels located in premier urban centers and resort destinations worldwide. JW Marriott's commitment to luxury hospitality is mirrored in the way it values and invests in its employees, fostering an environment where team members can excel, grow, and find fulfillment in their roles. The company champions diversity, inclusion, and equal opportunity, firmly believing that a happy workforce translates directly into happy guests. Marriott International is dedicated to providing a safe, welcoming, and supportive atmosphere for all associates, ensuring they have access to ongoing training, development opportunities, and a sense of belonging within a global community.

The role at hand is that of a Guest Service Expert within the food and beverage sector, based at the 2020 Convention Center Concourse in Atlanta, Georgia. This is a part-time, non-management position that plays a crucial role in shaping memorable guest experiences beyond simply serving food and drinks. Guest Service Experts are essential in creating unique and enjoyable moments that resonate with guests throughout their visit, focusing on personalized service and attentive care.

The responsibilities span a spectrum of activities from setting tables, coordinating with kitchen staff, and directly engaging with guests to ensure their needs are met, to maintaining clean and organized work and storage areas. This role demands a proactive approach where service transactions are seamlessly integrated into the overall guest experience. The physical nature of the job is considerable, involving standing, walking for extended periods, navigating uneven or slippery surfaces, and performing physical tasks such as lifting, pushing, and bending.

Success in this role requires adherence to company guidelines and procedures, maintaining quality standards, and presenting oneself in a professional manner, including personal appearance and communication. The Guest Service Expert contributes significantly to the smooth operation of the hotel by fulfilling assigned duties accurately and efficiently while ensuring guest satisfaction.

Marriott International emphasizes the importance of creating a workplace where employees feel valued and inspired. The Guest Service Expert benefits from working within JW Marriott's luxury environment, characterized by a focus on holistic well-being and a culture that nurtures passion for hospitality. Employees become part of a diverse, global team where camaraderie and mutual support are intrinsic.

Working at JW Marriott offers more than a job—it is an opportunity to start a purposeful career, work in an inclusive and supportive setting, and evolve into the best version of oneself. Team members embrace the legacy of J. Willard Marriott through genuine, intuitive service and innovative hospitality that continuously elevates guest satisfaction. Joining this team means joining a community committed to excellence, personal growth, and a shared vision of hospitality that exceeds expectations.