Barista

Advocate Health is a prominent nonprofit integrated health system in the United States, formed by the merger of Advocate Aurora Health and Atrium Health. This expansive organization provides care under several key brands, including Advocate Health Care in Illinois, Atrium Health across the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin. Headquartered in Charlotte, North Carolina, Advocate Health is celebrated for its leadership in clinical innovation, outstanding health outcomes, excellent consumer experience, and commitment to value-based care. Serving nearly six million patients annually, Advocate Health is actively involved in hundreds of clinical trials and research studies. The Wake Forest University School of Medicine serves as the academic centerpiece of this enterprise, contributing to its world-class reputation.

The health system is nationally recognized for its expertise in several specialties such as cardiology, neurosciences, oncology, pediatrics, and rehabilitation, alongside organ transplants, burn treatments, and specialized musculoskeletal programs. With a workforce of 155,000 teammates, Advocate Health operates across 69 hospitals and over 1,000 care locations. It also runs one of the nation’s largest graduate medical education programs, including more than 2,000 residents and fellows across over 200 programs. A staunch advocate for equitable care, Advocate Health delivers more than $6 billion in annual community benefits, underscoring its commitment to improving health outcomes for diverse populations.

This full-time position is based in Winston Salem, North Carolina, under the 11111 Non Enterprise Corporate - Starbucks department. The role offers a competitive pay range of $18.85 to $28.30 per hour and is benefits eligible from day one, including health insurance options that are either copay or HSA-eligible. The schedule includes working 32 hours per week, from 11:30 am to 8:00 pm, inclusive of every other weekend and rotating holidays. Employees benefit from generous paid time off, starting at 25 days per year, covering vacations, sick leave, holidays, and personal matters.

The role centers around providing exceptional customer service and beverage preparation as a Barista to Starbucks standards. The successful candidate will be tasked with preparing a variety of beverage orders, including espresso drinks and the coffee of the day, ensuring each order meets quality standards. Operational flow is maintained by following detailed policies and procedures for various stations, including food safety protocols and upkeep of a clean workplace. Additional responsibilities include inventory management, cash handling, and merchandise stocking according to standard procedures. The role demands professional presentation and the use of clear, courteous communication in all customer and partner interactions.

Applicants must have previous customer service experience and need to complete training to obtain Barista certification, scoring at least 90%. While prior Barista experience is considered a plus, it is not mandatory. Essential skills include consistent attendance, punctuality, the ability to follow instructions, proficiency in cash register operation, adaptability to departmental needs, and effective communication across various stakeholders including nursing staff, managers, and hospital team members.

Working conditions involve constant standing and walking, with occasional physical activities such as stooping, kneeling, pushing, pulling, and lifting up to 40 pounds. The environment requires frequent use of computer and bar equipment and demands good sensory abilities such as clarity of vision and flavor or odor discrimination. Advocate Health offers a comprehensive Total Rewards package including competitive base and incentive pay, premium wages for certain shifts, annual performance-based increases, extensive health and welfare benefits, flexible spending accounts, family support programs like paid parental leave and adoption assistance, retirement plans with employer matching, and educational assistance programs. This role at Advocate Health signifies an opportunity to work within a nationally recognized, innovative healthcare system committed to excellence and community well-being.