Job Overview
Compensation
Hourly
Range $10.00 - $22.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Life insurance
Learning and Development Programs
Mobility and Advancement Opportunities
Pet insurance
Employee Discounts
Job Description
Atlas Restaurant Group is a prominent hospitality establishment well-known for its commitment to delivering exceptional dining experiences. As one of the fastest-growing companies in Baltimore, Atlas Restaurant Group prides itself on its dedication not only to excellence in food and service but also to fostering a supportive and dynamic work environment for its employees. The company operates multiple restaurant properties that emphasize genuine hospitality, culinary excellence, and a high standard of cleanliness and organization. This hospitality group reflects a strong community focus and offers employees numerous opportunities for growth and advancement within the organization.
The Server position at Atlas Restaurant Group is a crucial role designed to provide guests with an uncompromising dining experience from start to finish. Servers act as the face of the restaurant, demonstrating genuine hospitality, an attentive demeanor, and the ability to communicate effectively with guests and kitchen staff alike. This full-time or part-time position requires the ability to multitask in a fast-paced environment while maintaining cleanliness and organization of the working station. Servers must possess strong knowledge of food and beverages and have a passion for tableside service, including familiarity with wine and craft cocktails, which are considered valuable assets for this role.
In this role, the Server is responsible for answering guest questions about the menu, making personalized recommendations based on customer preferences, and skillfully handling transactions including cash, credit, and debit cards. Additionally, servers are responsible for preparing coffee beverages and ensuring that all safety and sanitation protocols are rigorously followed. The position requires strong mathematical skills for handling payments and calculating tips and discounts, alongside computer proficiency specifically using systems like Toast Point-of-Sale and Restaurant365, which helps streamline orders and payments.
Leveraging excellent interpersonal and emotional intelligence skills, servers at Atlas Restaurant Group foster positive relationships with guests and co-workers while managing stressful situations with composure and professionalism. They are expected to work flexible shifts, including nights, weekends, and holidays, to meet the needs of the business. Multiple benefits accompany this position, including competitive pay starting at $10 per hour plus tips, health insurance, dental and vision insurance, 401k contributions, life and AD&D insurance, learning and development programs, as well as mobility and advancement opportunities. Part-time employees also enjoy substantial benefits, including company-paid insurance and employee discounts.
Overall, the Server role at Atlas Restaurant Group offers a rewarding opportunity for individuals passionate about the restaurant industry, eager to contribute to an exceptional dining atmosphere, and interested in personal and professional growth within a leading hospitality company.
The Server position at Atlas Restaurant Group is a crucial role designed to provide guests with an uncompromising dining experience from start to finish. Servers act as the face of the restaurant, demonstrating genuine hospitality, an attentive demeanor, and the ability to communicate effectively with guests and kitchen staff alike. This full-time or part-time position requires the ability to multitask in a fast-paced environment while maintaining cleanliness and organization of the working station. Servers must possess strong knowledge of food and beverages and have a passion for tableside service, including familiarity with wine and craft cocktails, which are considered valuable assets for this role.
In this role, the Server is responsible for answering guest questions about the menu, making personalized recommendations based on customer preferences, and skillfully handling transactions including cash, credit, and debit cards. Additionally, servers are responsible for preparing coffee beverages and ensuring that all safety and sanitation protocols are rigorously followed. The position requires strong mathematical skills for handling payments and calculating tips and discounts, alongside computer proficiency specifically using systems like Toast Point-of-Sale and Restaurant365, which helps streamline orders and payments.
Leveraging excellent interpersonal and emotional intelligence skills, servers at Atlas Restaurant Group foster positive relationships with guests and co-workers while managing stressful situations with composure and professionalism. They are expected to work flexible shifts, including nights, weekends, and holidays, to meet the needs of the business. Multiple benefits accompany this position, including competitive pay starting at $10 per hour plus tips, health insurance, dental and vision insurance, 401k contributions, life and AD&D insurance, learning and development programs, as well as mobility and advancement opportunities. Part-time employees also enjoy substantial benefits, including company-paid insurance and employee discounts.
Overall, the Server role at Atlas Restaurant Group offers a rewarding opportunity for individuals passionate about the restaurant industry, eager to contribute to an exceptional dining atmosphere, and interested in personal and professional growth within a leading hospitality company.
Job Requirements
- Meet state minimum age (18) to serve alcohol
- may require food handler's certification depending on local regulations
- valid form of identification
- ability to work efficiently under pressure in a fast-paced environment
- strong organizational skills with ability to multitask
- understanding of cleanliness and sanitation standards
- excellent customer service skills with polite and attentive demeanor
- flexibility to work varied shifts including nights, weekends, and holidays
- able to work in a team serving environment
- knowledge to add, subtract, multiply and divide in all units of measurement
- ability to calculate discounts and tips
- ability to apply concepts such as fractions, percentages, ratios and proportions
- ability to learn and utilize Toast POS and Restaurant365 systems
- ability to use common sense to understand and carry out instructions
- creative problem-solving skills
- physical ability to stand, walk, reach, handle objects, talk, hear, taste, smell
- ability to stoop, kneel, crouch, crawl and occasionally lift or carry up to 50 pounds
- ability to sit, climb stairs and maintain balance
- sufficient vision and depth perception
- sufficient physical mobility to respond to emergencies
Job Qualifications
- High school diploma or equivalent
- at least 2 years of experience in restaurant industry
- knowledge and passion for tableside service, wine, and craft cocktails
- barista experience preferred
- basic knowledge of English
- ability to read, understand and follow both verbal and written company directives
- knowledge and understanding of government policies and regulations
- effective communication skills
- emotional intelligence and ability to work efficiently under pressure
Job Duties
- Answer questions about the menu, sell restaurant's food and drinks, communicate orders with the kitchen
- stay guest focused and sustain an excellent guest experience
- possess strong food and beverage knowledge
- keep all working stations clean, organized and properly stocked
- perform daily and weekly cleaning duties
- handle cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to guest
- assess customers' needs and preferences and make recommendations
- prepare coffee beverages
Job Criteria
Experience
No experience required
Job Location
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