Barista

Follett Starbucks Cafe is a well-established retail cafe located within a bookstore environment, known for blending the rich tradition and values of Starbucks with the dynamic atmosphere of academic and professional settings. As part of the Follett network, this cafe serves a diverse customer base including students, faculty, professionals, as well as casual visitors. The establishment is committed to delivering a memorable customer experience by upholding high standards of service, quality beverage preparation, and maintaining a welcoming environment. The cafe prides itself on acting with integrity, honesty, and knowledge that supports its culture, values, and mission, making it not just a coffee shop but a community hub where relationships flourish and customers feel valued.

The Barista role at Follett Starbucks Cafe is designed for enthusiastic, customer-oriented individuals who thrive in a fast-paced yet friendly environment. A barista here is expected to master the art of crafting quality beverages and food products by adhering to prescribed recipes and presentation standards while ensuring compliance with health, safety, and sanitation guidelines, reflecting the high standards Starbucks is known for worldwide. This position demands excellent interpersonal skills to greet customers warmly, anticipate their needs, and provide legendary customer service characterized by genuine connection and responsiveness.

A significant part of the role involves maintaining a clean and orderly workspace to ensure both food safety and a pleasant store appearance, alongside managing inventory and stock levels — including books and related merchandise. The barista also plays a critical role in security and safety practices, safeguarding both Follett property and personnel through vigilance and adherence to all operational policies. The role requires a calm demeanor during periods of high volume or unexpected events, exemplifying leadership qualities that set a positive example for the team.

This full-time or part-time position offers a competitive salary based on experience and skill set, with eligibility for participation in company incentive programs that reward outstanding performance. Follett Starbucks Cafe also provides a comprehensive benefits package that supports employee wellness and work-life balance, including medical, dental, vision, disability coverage, wellness programs, a 401(k) retirement plan, flexible spending accounts, paid holidays, and paid time off. The company is dedicated to fostering a supportive work environment that encourages personal growth, teamwork, and a positive customer-first attitude.

If you are a detail-oriented professional with at least one year of experience in barista or food service roles, possess excellent communication skills, and can work effectively as part of a team while managing multiple tasks with minimal supervision, this role is an excellent opportunity. You should have the physical ability to stand for extended periods and safely operate coffee equipment. A willingness to work flexible schedules, including evenings and weekends, is necessary to meet the operational needs of the cafe.

Joining Follett Starbucks Cafe means becoming part of a team that values continuous improvement, integrity, and exceptional customer service. It is an opportunity to build relationships not only with customers but also within a supportive team that shares a passion for coffee and hospitality. This role offers a pathway to develop your skills in a well-known brand environment that combines the unique culture of Starbucks with the vibrant academic and retail atmosphere provided by Follett.