Barista

Pacific Hospitality Group is a distinguished player in the hospitality industry, renowned for its unique owner/operator business model that delivers exceptional value to both investors and team members. As a family-oriented company, Pacific Hospitality Group focuses on long-term holds, enabling sustainable business growth and fostering career development among its team members. Rooted in core values reflected in a commitment to enriching lives, this company stands out through its dedication to delivering memorable guest experiences, actively contributing to community welfare, and upholding ethical and spiritual principles by honoring God in all it undertakes. Their vision extends beyond mere profitability, emphasizing integrity, compliance, principled entrepreneurship, and a deep respect for customers and employees. The company is well recognized for its cultivation of a respectful and inclusive work culture that champions humility, knowledge, and adaptability to promote continuous improvement and customer satisfaction.

The Role: The position open is centered on providing outstanding customer service within a hospitality setting, emphasizing quality beverage and food products. As a team member in this capacity, you will be an essential part of the customer experience journey, delivering prompt and courteous service while maintaining a clean and comfortable store environment. This role involves direct guest interaction, helping customers select from a range of food and beverage options, including specialty coffee preparations using espresso machines and blenders. You will engage in upselling techniques to maximize profitability while ensuring operational accuracy through order processing in a point-of-sale (POS) system. Beyond food and beverage preparation, the role requires diligent adherence to safety and sanitation standards, including food handling, TIPS certification adherence, and health department regulations. Team members must wear appropriate footwear to prevent slips and report any safety hazards promptly.

This position demands physical stamina and mental focus as you will be walking, standing for extended periods, multitasking, and interacting with multiple guests simultaneously. The job also requires the ability to carry significant weight intermittently and perform tasks under varying environmental conditions, sometimes including exposure to extreme temperatures and loud noises. The team member will use personal protective equipment (PPE) as required and adhere strictly to the company’s hazardous materials program. Responsibilities extend to ensuring the workspace remains organized, restocked, and hygienic to provide guests with an exceptional dining experience. Handling cash and electronic payments accurately and efficiently while balancing daily sales is also a critical component of this role.

The ideal candidate possesses at least one year of experience in the food service or barista field, preferably within a hotel or resort. Familiarity with food and coffee preparation, superior guest relations skills, and an ability to achieve high standards in customer satisfaction are essential. Candidates must be able to work flexible schedules, including holidays, weekends, and varying shifts, reflecting the dynamic nature of the hospitality industry. Possessing or willingness to obtain a valid Food Handler’s Card within 30 days of employment is mandatory. English language proficiency, basic math skills, and strong communication abilities are required to ensure clarity, safety, and professionalism. This company is committed to equal employment opportunities and maintains a discrimination-free workplace based on all protected statuses and identities. Working at Pacific Hospitality Group means joining a team that values growth, respect, fulfillment, and the pursuit of excellence in every customer interaction.