SSP logo

Barista

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $20.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life AD&D
EAP
Retirement Plan
vacation
Paid holidays
sick leave
Parking pass or transit subsidy
meal plan

Job Description

SSP America operates several restaurants throughout the Spokane International Airport. Our portfolio includes local favorites like Fir & Pine, Puerto Tacos and Tortas, and Thomas Hammer Coffee Roasters. SSP America is known for delivering high-quality food and beverage services at major travel hubs. As a leading operator in the airport dining industry, the company focuses on offering travelers a variety of dining experiences that range from quick-service options to specialty coffee and unique local flavors. With a strong commitment to customer service, SSP America provides a welcoming and efficient dining environment to thousands of passengers daily, ensuring each guest enjoys delicious meals and beverages that help make their journey memorable.

The Barista position at SSP America is a vital role responsible for preparing, serving, and selling a wide variety of beverages to travelers within the bustling environment of Spokane International Airport. This is a full-time, year-round position paying $20.00 per hour, and the company is hiring immediately. Baristas at SSP America play a key part in ensuring guests receive excellent service with their coffee and other specialty drink orders, understanding how important that caffeine fix is for travelers rushing to catch flights or waiting between connections. Working as a Barista here means engaging with customers in a friendly manner, accurately processing orders through the POS system, handling payments, and maintaining strict adherence to recipes and portion controls to ensure quality consistency.

In addition to serving beverages, this role involves preparing and presenting food items, completing opening, ongoing, and closing checklists, and maintaining cleanliness to uphold health and safety standards set by the company. The fast-paced airport environment demands that Baristas be adaptable, quick, and efficient while maintaining a calm and courteous demeanor. Employment with SSP America offers stability with benefits such as medical, dental, and vision insurance, a 401(k) plan with employer matching, paid holidays, vacation accrual, personal days, sick leave, as well as perks like meal plans for shifts longer than five hours, and transportation assistance through parking passes or transit subsidies. SSP America values diversity and inclusion and is committed to providing reasonable accommodations during the application process. This inclusive and supportive workplace culture encourages team members to grow and thrive while delivering exceptional service to travelers from all over the world.

Job Requirements

  • High school diploma or equivalent
  • previous experience in food service or beverage preparation preferred
  • ability to work full time in a fast-paced, year-round airport environment
  • availability to start immediately
  • ability to follow company policies and procedures
  • basic computer skills to operate POS systems, customer service orientation
  • physical ability to stand and move throughout the shift
  • compliance with health and safety standards

Job Qualifications

  • Experience working in quick service restaurants, coffee or tea shops, or fast casual restaurant concepts
  • ability to multitask and work efficiently in a fast-paced environment
  • excellent customer service and communication skills
  • basic math skills for handling payments
  • ability to stand for extended periods
  • good eye for detail and quality

Job Duties

  • Greet guests in a courteous and friendly manner
  • process orders and enter them accurately into the POS system
  • receive payment from the customer and process change
  • serve cold, frozen, and hot drinks as well as a wide variety of food items to guests
  • follow all recipes and practice portion control to prepare, garnish, and present ordered items
  • complete opening, on-going, and closing checklists as required
  • perform general and specific cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards
  • other duties as assigned

Job Criteria

Experience

No experience required


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