Barista

Advocate Sherman Hospital is a distinguished healthcare institution committed to providing exceptional medical services to its community. As part of its commitment to fostering a supportive and welcoming environment for patients, visitors, and staff, Advocate Sherman Hospital offers a variety of amenities, including a Starbucks coffee program within its facilities. This coffee shop serves as a pivotal spot for guests and employees to enjoy quality beverages and snacks, ensuring a pleasant and convenient break experience throughout the day. The hospital emphasizes its dedication not only to outstanding healthcare but also to excellent customer service and overall guest satisfaction within its premises.

The role of Barista Attendant at Advocate Sherman Hospital is a critical position that embodies the hospital's dedication to high standards, both in healthcare and hospitality. This position involves being an ambassador for the hospital through exemplary customer service and positive interaction with customers in the coffee shop setting. The Barista Attendant is responsible for running the daily Starbucks coffee operation, following all brand-specific recipes and standards to maintain the integrity of the Starbucks program. This responsibility ensures that all beverages meet or exceed customer expectations for quality and consistency.

Additionally, the position requires a variety of tasks that include preparing and opening the coffee shop for service, attending to customer needs and sales transactions, restocking supplies throughout the day, maintaining cleanliness and organization within the service and seating areas, and managing cash handling procedures with precision. The Barista Attendant works closely with supervisors to ensure proper cash drawer management, adherence to cash policies, and the preparation of deposits. Furthermore, the role involves regular cleaning duties, inventory checks, and ensuring all food products are properly labeled and freshed for service.

From a physical standpoint, the job demands the ability to lift up to 50 pounds occasionally, frequent bending, prolonged standing, and the capability to multitask effectively in a fast-paced environment. Staff are expected to handle various environmental factors like heat, cleaning chemicals, and electrical sources with appropriate personal protective equipment (PPE). The position also requires basic math skills and the ability to communicate clearly with both customers and coworkers.

This full-time position is ideal for individuals who have a passion for delivering excellent customer service in a dynamic, healthcare-adjacent setting. It offers the opportunity to be part of a reputable hospital system known for its community focus and operational excellence while gaining valuable experience in foodservice and retail operations. The Barista Attendant at Advocate Sherman Hospital contributes directly to enhancing the comfort and satisfaction of all who visit the facility, making this role an essential part of the hospital's hospitality team.