Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.50 - $14.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Hourly wage plus tips
promotion opportunities
Training and Development
Flexible Shifts
Employee Discounts
Positive work environment
team support

Job Description

Scooter's Coffee is a rapidly expanding specialty coffee company established in 1998, recognized for its commitment to crafting premium coffee experiences with sustainably sourced ingredients. The brand has quickly become one of the fastest-growing names in the specialty coffee industry, operating with a core philosophy centered around simplicity and quality. At Scooter's Coffee, the mission extends beyond serving excellent beverages to creating meaningful connections with customers, fostering a welcoming environment guided by the core values of integrity, love, humility, and courage. These values shape the culture and daily operations, emphasizing respect, passion, and teamwork across all locations.

Scooter's Coffee operates as a franchise model, where each franchisee independently manages their store's employment terms including wages and benefits. The current opportunity is at the newest Scooter's Coffee location in Chattanooga, Tennessee, situated at 5970 Brainerd Road. Prospective team members might also be requested to work at other nearby locations including 9395 Apison Pike, 7318 Shallowford Road, and 4631 Highway 58. This flexible geographic coverage allows potential employees to experience diverse store environments and increases opportunities for engagement with the brand’s broad customer base.

The position open is for a Barista, a pivotal front-line role responsible for delivering a memorable customer experience through fast, friendly, and efficient service. Baristas are essential for upholding Scooter's Coffee’s high standards of quality and hospitality. The pay rate ranges from $12.50 to $14.00 per hour, including tips, reflecting the value placed on excellent service and skilled preparation. Weekend availability is required, highlighting the importance of staff readiness during high traffic periods. This role also provides opportunities for career advancement, with potential promotion paths such as Shift Lead roles that reward dedication and leadership.

The Barista’s duties are diverse and encompass greeting and connecting with customers, educating them about the product offerings, and engaging in suggestive selling of gift cards and merchandise to enhance customer experience and boost sales. Efficient cash handling and point of sale operations are standard responsibilities, along with preparing beverages and food items to recipe and aesthetic standards. The role demands maintaining speed of service guidelines to ensure timely delivery while guaranteeing quality and accuracy. Baristas are also tasked with equipment maintenance, restocking to optimize workflow, and upholding cleanliness in customer and coworker areas, thus contributing to an inviting store environment.

Applicants are expected to exhibit a genuine passion for people along with the ability to collaborate effectively in a team-focused setting. The ideal candidate demonstrates dependability, enthusiasm, and adaptability to a fast-paced work style. Quick learning, problem-solving skills, and multitasking abilities are crucial to handling various duties simultaneously. Physical requirements include standing for the entire shift and the ability to lift up to 50 pounds, reflecting the active nature of the role.

Joining Scooter's Coffee means becoming part of a family that values not only the quality of coffee but also the quality of human connections. The company's culture is inclusive and supportive, celebrating each individual’s contribution to achieving shared success. This role is suitable for those who thrive in vibrant, dynamic work environments and wish to grow within a respected and innovative coffee brand.

Job Requirements

  • Ability to stand for the duration of the shift
  • Ability to lift up to 50 pounds
  • Weekend availability
  • High school diploma or equivalent preferred
  • Previous customer service experience preferred
  • Basic math and cash handling skills

Job Qualifications

  • Passion for people
  • Ability to work cooperatively in a team environment
  • Commitment to master brand recipes and techniques
  • Dependability
  • Energetic, fast-paced, flexible work style
  • Ability to learn quickly, problem solve, and handle multiple duties

Job Duties

  • Greet and connect with each customer
  • Welcome questions and seek opportunities to educate on our products
  • Suggestively sell gift cards, complementary/additional products, and merchandise
  • Solicit order, enter sale, and process payment in a timely and friendly fashion
  • Manage cash drawer, following established cash handling procedures
  • Serve all customer orders according to recipe and aesthetic guidelines
  • Deliver products within established speed of service guidelines and identify drink upon delivery
  • Operate and maintain cleanliness of all store equipment
  • Optimize workflow efficiency by restocking workstations, food, supplies, and merchandise
  • Maintain cleanliness of coworker and customer areas
  • Demonstrate genuine appreciation to each customer

Job Criteria

Experience

Entry Level (1-2 years)


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