Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k)
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program

Job Description

HMSHost is a leading global provider of dining and retail services for travelers, operating in airports, highways, and other venues worldwide. Known for delivering exceptional guest experiences, HMSHost partners with renowned brands to offer a variety of food and beverage options to diverse travelers. The company is deeply committed to creating vibrant, customer-focused environments that transform the typical travel experience into something memorable and enjoyable. With a strong emphasis on quality, hospitality, and innovation, HMSHost nurtures a culture of growth and opportunity for its employees. This opportunity at Honolulu Airport places you at the center of a dynamic and bustling travel hub, where you will have the chance to engage with guests from all over the world.

The Barista role at HMSHost is a fantastic opportunity for individuals who are passionate about customer service and enjoy working in a lively and fast-paced environment. As a Barista, you will be responsible for crafting quality beverages and food products that meet consistent recipe and presentation standards. This role demands both attention to detail and a commitment to delivering legendary service to every guest. You will greet customers with a warm smile, take and correctly process their orders, and ensure their experience is fun and memorable. This role is ideal for those who thrive in social environments, have excellent interpersonal skills, and who take pride in creating a positive and welcoming atmosphere.

Working as a Barista at HMSHost Honolulu Airport includes competitive compensation ranging from $18.50 per hour and several comprehensive benefits such as health, dental, and vision insurance, paid time off including vacation and sick days, holiday pay, meal and transportation benefits, and additional perks like tuition reimbursement and a 401(k) plan with company match. Beyond the tangible benefits, this position offers growth opportunities through ongoing training and career development initiatives. You will also benefit from a referral program, life insurance, and an employee assistance program, all designed to support your well-being and career advancement. This role not only empowers you to deliver exceptional service but also supports your personal and professional growth in the hospitality industry.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service preferred
  • Ability to stand for long periods
  • Ability to work flexible hours including weekends and holidays
  • Must be able to work in a fast-paced environment
  • Strong communication skills
  • Basic math skills for cash handling

Job Qualifications

  • Strong social skills and love to meet new people
  • Ability to stay calm and enjoy working in a fast and exciting environment
  • Love to learn new things and able to pick up new skills quickly
  • Ability to understand and follow verbal and written instructions, policies and rules
  • Ability to perform basic math skills to accurately count money and make change
  • Ability to work well with others to help create a strong and cooperative team

Job Duties

  • Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
  • Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
  • Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
  • Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
  • Keep the store clean, stocked, organized and decorate customer display areas
  • Acts with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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