Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.00 - $18.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
Employee assistance program

Job Description

Marriott International is a globally renowned hospitality company recognized for its diverse portfolio of distinguished hotel brands, including Courtyard by Marriott. Courtyard uniquely caters to business travelers by delivering tailored experiences that prioritize comfort, convenience, and connectivity. As part of Marriott's commitment to providing exceptional guest service, the company fosters an inclusive and supportive work environment that values diversity and promotes equal opportunity for all associates. Marriott International embraces employees from varied backgrounds and actively ensures a workplace free from discrimination on any legally protected grounds. Offering a culture marked by collaboration, growth, and innovation, Marriott invites individuals to bring their best selves to a global team dedicated to excellence in hospitality.

The role of Guest Service Expert at Courtyard by Marriott is instrumental in shaping the overall guest experience. This part-time position involves much more than food service; it is about creating memorable moments where exceptional customer interaction and attention to detail enhance every guest's visit. Guest Service Experts take initiative in delivering a wide range of services such as setting tables, efficiently communicating with kitchen staff, serving guests attentively, and maintaining clean and organized work areas. The role requires physical stamina as team members stand, sit, or walk for extended periods on various surfaces and engage in lifting and moving items up to specified weights safely. Adherence to company policies, safety protocols, and professional presentation are critical in this fast-paced environment. This position is perfect for those who seek to develop their hospitality skills in a supportive setting and are passionate about contributing to a guest-centric culture while working alongside a motivated and ambitious team. At Courtyard by Marriott, the Guest Service Expert is a key player in delivering an experience that goes beyond expectations, ensuring satisfaction for both guests and the business.

Job Requirements

  • high school diploma or G.E.D. equivalent
  • less than 1 year related work experience
  • ability to stand, sit, or walk for extended periods
  • capability to move, lift, carry, push, pull, and place objects up to 25 pounds without assistance and 50 pounds with assistance
  • follow company policies and safety procedures
  • maintain professional personal appearance and communication
  • willingness to perform reasonable job duties as requested

Job Qualifications

  • high school diploma or G.E.D. equivalent
  • less than 1 year related work experience
  • no supervisory experience
  • strong interpersonal and communication skills
  • ability to work collaboratively in a team environment

Job Duties

  • set tables
  • communicate with kitchen staff effectively
  • interact and serve guests professionally
  • clean work areas and supplies
  • manage menu information accurately
  • uphold safety and quality standards
  • maintain professional appearance and communication

Job Criteria

Experience

Entry Level (1-2 years)


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