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Barista

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $21.25
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Career growth opportunities
Referral program

Job Description

HMSHost is a global leader in hospitality that specializes in providing exceptional food and beverage services primarily within travel venues, including airports and highway travel centers. With a deep-rooted passion for service, HMSHost offers employees a dynamic and supportive work environment that fosters career growth, personal development, and a strong sense of belonging. The company prides itself on earning the trust and loyalty of its workforce through competitive wages, comprehensive benefits, and opportunities for advancement. As part of their team, employees become ambassadors for the cities they serve, helping travelers feel comfortable and cared for while on the move.

The Barista role at HMSHost is a customer-facing position centered within a Starbucks location, where the successful candidate will be responsible for fulfilling drink orders, managing sales transactions, and performing various support functions in the store. This non-exempt role typically reports to the Store Manager and requires a commitment to providing excellent customer service in a fast-paced environment. The Barista serves as a key representative for both HMSHost and Starbucks brands by maintaining adherence to operational standards, promoting product knowledge, and ensuring a welcoming atmosphere for guests.

Baristas will greet customers with enthusiasm, guide them through menu options, and suggest additional products to enhance their experience. The job involves preparing all drink orders according to Starbucks and HMSHost quality guidelines, operating the cash register efficiently, and handling payments accurately. Additionally, Baristas are responsible for maintaining cleanliness and stocking customer areas, supporting safety protocols, and contributing to an overall positive and efficient store operation during busy or unusual periods.

HMSHost values the ability to work collaboratively and maintain a calm, professional demeanor under pressure. Team members receive extensive training and career growth opportunities, alongside benefits such as health, dental, and vision insurance, paid time off, life insurance, retirement plans with company match, and tuition reimbursement. HMSHost fosters an inclusive and equal opportunity workplace culture, adhering strictly to anti-discrimination policies to ensure fairness and respect for all employees. Joining HMSHost as a Barista means becoming part of a recognized industry leader committed to helping travelers and employees alike thrive daily.

Job Requirements

  • High school diploma or equivalent
  • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • Requires the ability to bend, twist, and stand to perform normal job functions
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents
  • Ability to conversate comfortably with customers
  • Ability to learn and maintain knowledge of Starbucks products and procedures
  • Some cash handling and customer service experience preferred

Job Qualifications

  • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • Requires the ability to bend, twist, and stand to perform normal job functions
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
  • Requires the ability to learn and maintain knowledge of Starbucks products and procedures
  • Some cash handling and customer service experience preferred

Job Duties

  • Greets customers and takes food order
  • provides information about products and looks for opportunity to up-sell products
  • Prepares all drink orders to Starbucks and HMSHost standards
  • Operates a cash register and receives payment from customers in cash or credit card
  • accurately counts and provides change to customers as required
  • follows all HMSHost customer service and cash handling policies and procedures
  • Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
  • Cleans and stocks customer area
  • Follows HMSHost and Starbucks operational policies and procedures, including those for safety and security
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team

Job Criteria

Experience

Entry Level (1-2 years)


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